Dispensary Associate

Responsibilities Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients. Assist Managers and Shift Supervisors with returns in accordance with company policy. Prepare and process patient orders in a timely and efficient manner. Follow Trulieve Policies and Procedures. Work directly with the leader on duty to enhance the customer experience. Assist customers with any product or device issues. Document customer issues and concerns on the customer's profile. Maintain a clean and well-stocked workstation throughout the shift. Requirements High-school diploma or equivalent Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV) Prior experience, preferably in retail and/or customer service area is a plus Must have prior cash handling experience Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form. Must be able to interact with customers and team members respectfully and politely. Must possess the mental and physical capacities necessary to perform the job duties. Must be able to pass a comprehensive background check. Core Competencies Demonstrates exceptional customer service skills, with a focus on empathy and compassion towards patients. Proficient in cash handling and maintaining compliance with company policies and procedures. Highest-signal resume keywords Customer Service Cash Handling Interpersonal Skills Communication Skills Retail Experience ATS Optimization Keywords Hard Skills Cash Handling Order Processing Documentation Soft Skills Empathy Compassion Professionalism Respectful Interaction Industry Keywords Customer Experience Retail Trulieve Policies Patient Orders #J-18808-Ljbffr Jobtailor