Personal Injury Pre-Litigation Case Manager

Job Description Job Description Personal Injury Pre-Litigation Case Manager Experienced Personal Injury Pre-Litigation Case Manager Stoy Law Group, PLLC Fort Worth, TX 76109 Full-time | In person | Work from home Stoy Law Group is a technologically advanced personal injury law firm in Fort Worth seeking an experienced Pre-Litigation Case Manager to join our team. We are a small, close-knit firm of approximately 10 to 12 people, and we intend to stay that way. We are intentional about keeping our team lean because it allows us to preserve a strong culture, work closely together, and focus on quality representation rather than simply pushing volume. We are hiring for our second case manager and are looking for someone who wants a long-term professional home. This is an excellent opportunity for an experienced personal injury case manager who may be ready for a better fit, a more supportive environment, stronger systems, and a firm where good work is valued. Why this role stands out Salary of $65,000 401(k) with employer matching Health insurance Dental insurance Vision insurance Life insurance Paid time off Complimentary access to the gym in our office building Café in the building Small-firm, family-like atmosphere Modern, tech-forward systems and processes Dedicated support staff so you can focus on high-value case work About the role This is not a position where you are expected to do every task from the first phone call forward. Our intake coordinators handle intake, and our medical records clerks order bills and records. That support structure allows our case managers to focus on the work that truly requires experience and judgment: moving cases forward, serving clients well, analyzing the file, preparing demands, and helping maximize outcomes. Responsibilities Manage a personal injury pre-litigation caseload efficiently and independently Guide cases through the pre-litigation process with organization, urgency, and attention to detail Maintain organized, accurate, and up-to-date case files Communicate professionally and empathetically with clients throughout the life of the case Review medical records, billing records, insurance information, and other case materials Identify and evaluate liability and damages issues Communicate and coordinate with medical providers, insurance adjusters, and clients to keep cases progressing Draft demand packages, including liability, PIP, and UM/UIM demands Negotiate claims and help move cases toward resolution Work closely with attorneys and staff to deliver excellent client service and high-quality representation Perform other related duties as needed Qualifications Significant experience as a plaintiff personal injury pre-litigation case manager Strong experience drafting demand letters and handling negotiations Ability to manage a caseload with minimal hand-holding Excellent written and verbal communication skills Strong organizational skills and attention to detail Client-centered, professional, and empathetic approach Comfortable working in a technology-driven law firm with modern systems and processes Proficiency with Microsoft Office and legal case management software Ability to handle confidential information with discretion Spanish fluency is preferred, but not required High school diploma or equivalent required Why Stoy Law Group We are proud of the environment we have built. We work hard, support each other, and value being part of a team where people know one another and enjoy working together. We are not trying to become a giant firm. We care about maintaining the kind of workplace where people can do excellent work, feel supported, and build a long-term career. Our focus is on quality, not quantity, and we want someone who takes pride in doing things the right way. If you are an experienced personal injury case manager looking for a long-term opportunity with a stable, well-run, tech-forward firm in Fort Worth, we would like to hear from you. Company Description Personal Injury Law Firm Company Description Personal Injury Law Firm