Medical Office Registrar - Diabetes and Endocrinology - FT Days

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values— Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

Hours: 7:45AM - 4:30PM, Mon. - Thur. and 7:45 AM - 12:00 PM Friday

JOB SUMMARY

The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verifies patient pertinent demographic, clinical, and financial data prior to, or during each patient visit. Obtains copies of relevant documents and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Downloads blood glucose meters and insulin pumps at time of check-in. Collects required payments or makes necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patient visits including a review of encounters and recommendations for appropriate procedural coding, manage cash drawers according to established protocols, post cash to patients accounts, manage patient responsible account balances at the time of service, and correct assigned claims edits for expedient submission to carriers. Assists in working patient balance reports and additional duties as assigned in a courteous and professional manner. Works with other physician practices in order to obtain medical records and completes referrals as requested by providers. Manages documents within the EMR. Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual.

JOB REQUIREMENTS

EDUCATION: Completion of a high school diploma. College level courses preferred but not required.

EXPERIENCE: 1 – 5 years of relevant front-desk and customer related experience, preferably within a physician practice

SKILLS: Demonstrated competency with medical procedural coding (CPT/ICD10). Working knowledge of medical software programs and PC skills. Experience with Athena a plus. Must possess excellent customer service skills; good written and verbal communication skills, and the ability to work in a team environment. Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM

Physical, Mental, Environmental and Working Conditions

Works in outpatient clinic health care setting with adult, adolescents and geriatric patients with minor health related medical problems. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions. Requires exposure to communicable diseases or body fluids.

Full-Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance