Appliance & Refrigeration Repair Tech (Portville, NY)

Appliance and Refrigeration Repair Technician Why an Appliance Repair Technician career might be right for you: You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions. You like fixing things – Getting things working again is a satisfying outcome. You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners. You like to be on the move – You’re on the road and welcomed into customers’ homes every day. Why a career with Sears Home Services is right for you: Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location. Benefits – Comprehensive set of medical, dental, and vision benefits with an employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan; up to $4,000 annually toward cost of dependent tier health coverage. 401k match – Opportunity to contribute to a 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary. More ways to earn – Technicians can earn additional performance bonuses & sales incentives throughout the year. Year-round work – Cross‑trained technicians keep busy year‑round with Sears’ large scale and wide product range. Expert training – Best in class program; tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills. Career advancement – Many ways to advance and cross‑train; average tenure >12 years. Tools Provided – Company vehicle, uniforms, specialty tools, mobile phone & industry‑leading app that eliminates paperwork and provides technical support. Responsibilities Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances with high quality and efficiency; appliances include refrigerators, washers, dryers, dishwashers, and microwaves. Deliver an excellent customer experience that consistently exceeds expectations. Provide customers with value‑added solutions that help make their homes cleaner, more comfortable and protected. Keep the company truck well‑maintained & organized, and help manage parts efficiently. Perform other duties as assigned. Requirements High school diploma or general education degree. EPA Type I or EPA Universal certification. Mechanical knowledge and aptitude, including use of testing & repair tools. Experience repairing and diagnosing a variety of home appliances preferred. Can follow directions and processes for quality workmanship. Can use smartphone, including part ordering. Successfully pass a background & drug screen. Valid driver’s license for the state(s) in which you work. Ability to travel up to 100%. Ability to work variable and flexible hours, including required overtime. Ability to read, understand, and apply written technical text to answer questions, solve problems, and complete tasks. Excellent communication skills, both verbal and written; ability to read, write, and speak English. Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs). Ability to constantly reach outward, handle, and finger objects, stand, walk, sit, and type using a keyboard. Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl. Ability to occasionally reach above shoulder. Ability to drive an automatic transmission vehicle. Experience 1 - 2 Years Experience Travel Requirements Road Warrior (75% or more) Location Portville, NY 14770, United States Employment Category Regular, Full-time Equal Opportunity Employer / Disability / Vet. #J-18808-Ljbffr