PUBLIC RELATIONS & SOCIAL MEDIA COORDINATOR

Public Relations & Social Media Coordinator

The Syracuse Crunch are seeking a Public Relations & Social Media Coordinator to assist with the team’s marketing and digital media. This position will assist with public relations activities, including media relations, and social media management. This is a full-time position and will be required to work nights and weekends, including all home and away games.

The applicant will work under the direction of the Vice President of Communications & Digital Media.

Responsibilities

• Write press releases and feature stories
• Perform game day media tasks including preparing the press box and assisting with postgame media interviews
• Assist in the continual upkeep and design of the team’s official website
• Assist with set-up and follow through of player appearances
• Brainstorm content for the team's official social media accounts including Meta properties (Facebook, Instagram), X (formerly Twitter) and TikTok
• Execute social media strategy
• Track and report social media engagement numbers throughout the season
• Work closely with sponsorship to meet partner obligations on social media
• Create and identify media opportunities to maximize local and national exposure for the organization
• Assist in researching and compiling statistical information on the American Hockey League and Syracuse Crunch
• Provide excellent customer service to the Crunch fan base and general public
• Work all home and away games, including preseason, regular season and playoffs, and events as necessary to assist with cutting highlights, sharing score updates, posting photos and writing game stories
• Perform other duties as assigned

Requirements

• Bachelor's Degree from an accredited college or university
• At least one year of professional experience in social media management or marketing
• Proficient in social media platforms such as Meta properties (Facebook, Instagram), X (formerly Twitter) and TikTok
• Knowledge of Adobe Creative Suite including Photoshop is a plus
• Strong creative, organizational and interpersonal skills
• Understanding of the rules of ice hockey; experience in sports preferred, but not necessary
• Travel for game coverage when necessary
• Ability to work independently while also collaborating in a team dynamic
• Available to work flexible hours including holidays, evenings and weekends. Position is required to work all home and away games

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.