Reinsurance Program Manager

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for:

· Medical, dental, and vision plans with no-cost and low-cost options

· Annual employer HSA contribution

· 401(k) matching and immediate vesting

· Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:

o Associate / Sr. Associate: $350

o Manager / Sr. Manager: $600

o Director: $800

o Executive Director: $900

o VP or Above: $1,000

· 100% employer-paid life and disability insurance

· No-cost health and wellbeing programs, including a gym benefit

· Six weeks of paid parental leave

· Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect

The Reinsurance Program Manager will oversee the third-party vendor responsible for the day-to-day administration of the reinsurance program and ensure program setup, reporting, settlement, and compliance. This role serves as the primary liaison across internal teams and external partners (e.g., program administrators and dealers) and is accountable for vendor performance management, as well as field sales support and training related to the reinsurance program. This role also supports growth through pricing and program-structure recommendations and by developing sales pro forma forecasts that illustrate potential dealer earnings opportunities.

What You Will Do

1. Vendor Management

· Oversee the third-party vendor administration of the reinsurance program, which includes setting expectations, monitoring service levels, and ensuring deliverables are met.

· Ensure program setup and maintenance, including plan configuration, dealer/program onboarding support, and change control.

· Conduct weekly touch-base calls with outsourced vendor to ensure compliance with all aspects of the program.

· Manage settlement and financial reconciliation processes, including payment/statement review, variance investigation, and issue resolution with the vendor and partners.

· Ensure ongoing compliance with applicable contractual requirements, internal policies, and relevant regulatory/market requirements related to reinsurance administration.

· Support the renewal and negotiation of Master Services Agreement (MSA) as it relates to all reinsurance program activities. Maintain settlement rate reports, prepare, and validate data, and perform issue to issue analysis.

2. Reinsurance Program Management

· Recommend appropriate pricing and program structure based on sales opportunity, competitive considerations, and profitability targets.

· Create Sales proforma forecasts as requested, illustrating potential earnings opportunity for Dealers.

· Provide Field Sales with dealer-facing program Terms & Conditions and enrollment requirements; coordinate/track any required Controlled Foreign Corporation (CFC) setup (where applicable) and review dealer contracting/enrollment packages for completeness and accuracy prior to submission.

· Develop and deliver Field Sales support and training materials related to the reinsurance program, including dealer-facing guidance and internal enablement.

· Serve as the subject-matter resource for program questions and issue resolution.

· Ensure program compliance and strong controls by validating premium/claims data inputs, maintaining documentation and evidence, and by supporting audits and internal control testing (e.g., SOX/KSOX) in coordination with the vendor and internal teams.

· Partner with internal stakeholders (e.g., Accounting, FP&A/Treasury, Operations, Legal/Compliance) and external partners (vendor administrators, dealers) to communicate status, manage risks, and drive timely resolution of issues and inquiries.

· Validate program reporting for completeness and accuracy; develop, refine, and communicate standard and ad hoc reporting to internal stakeholders and external partners.

· Review, approve and obtain signatures from HCI Corporation officers for contracts, surplus releases, and claw-backs.

3. Program Performance

· Monitor key performance indicators (premium, losses, commissions, profit share) and provide variance and driver explanations to stakeholders.

· Drive continuous improvement by identifying process gaps, strengthening controls, and partnering with the vendor and internal teams on automation, standardization, and UAT/testing for changes impacting program reporting or settlements.