Austin 11 (Slaughter/Menchaca) Market - Perishables Rep - Full time

Perishable Representative

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key responsibilities and essential functions:

• Customer Service: Provides superior customer service. Takes orders from customers by telephone or in person. Answers customer questions regarding products and assists them with selections.
• Food Service: Prepares, packages, and merchandises fresh product. Slices, packages, labels, and rotates products. Scans in items on Telxon for production. Assists in technical areas as needed.
• Sales: Merchandises product effectively. Uses suggestive selling techniques to meet customer needs and build department sales. Makes regular announcements related to freshly-produced items, and to increase sales.
• Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates / maintains equipment. Complies with H-E-B food safety and sanitation standards. Complies with departmental SOPs and store operating procedures.

Additional department-specific responsibilities:

• Aguas: Peels, cuts, and chops fresh fruits and vegetables. Prepares fresh specialty drinks and food products specific to the Aguas department.
• Floral: Designs floral arrangements; provides a variety of fresh, quality products. Designs and executes merchandising programs. Tracks seasonal record when appropriate.
• Market: Cuts, trims, and prepares meat for service meat counter and self-service counter. Ensures proper product rotation and storage. Maintains coolers and freezers. Weighs, prices, and packages selections.
• Produce: Stocks and rotates product to ensure freshness. Assists floral department when needed. Communicates product knowledge to customers by explaining and providing samples. Cuts, wraps, and prices produce to be placed on sales floor. Maintains signing program.
• Seafood: Knowledgeable about various fish and shellfish. Weighs, prices, and packages selections. Maintains coolers and freezers.

Qualifications and key requirements:

• Age requirement: 18+
• Work experience: Knowledge/skills/abilities: Customer service and communication skills. Computer systems knowledge (Telxon, ACR, label machine). Strong customer service skills. Communication and interpersonal skills. Reading and writing skills. Planning and organizing skills.
• Education: HS diploma or GED (or equivalent)
• Physical demands and working conditions: Function in a fast-paced, retail environment. Work with customers, staying attentive to their needs. Perform the following, based on your department.