Housekeepers

Housekeeper – Full-Time

Join our team at Hilton Garden Inn OSU! We are looking for dependable, detail-oriented individuals who take pride in creating a clean, comfortable, and welcoming environment for our guests. If you enjoy working as part of a team and delivering exceptional hospitality, we'd love to meet you!

Benefits

Our full-time associates are eligible for a comprehensive benefits package beginning 30 days after hire, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Critical Illness & Accident Insurance
• Paid Time Off (PTO)
• Hotel Discounts

Position Summary

As a Housekeeper, you will play a vital role in providing our guests with a clean, safe, and comfortable stay. You will be responsible for cleaning guest rooms, maintaining public areas and laundry facilities, and ensuring all work meets Hilton and hotel brand standards.

Essential Job Responsibilities

• Understand and follow all hotel operating procedures and housekeeping standards.
• Maintain knowledge of room types and required guest room supplies.
• Inspect guest rooms for cleanliness and report any maintenance issues or damage to the Housekeeping Supervisor.
• Clean and sanitize guest rooms, replenish amenities and supplies, and prepare rooms for guest arrival according to hotel standards.
• Dust and clean all guest room furnishings, including televisions, desks, chairs, lamps, air conditioning units, headboards, nightstands, artwork, wall fixtures, and window ledges.
• Maintain housekeeping carts and cleaning supplies in a safe, organized, and professional manner.
• Respond promptly and professionally to guest requests.
• Address guest concerns courteously and escalate issues when appropriate.
• Work collaboratively with fellow team members to ensure daily goals are achieved.
• Maintain organization and efficiency while preparing guest rooms within established time standards.
• Ensure all "No Service" rooms are approved by an inspector or the Front Desk.
• Wear the required uniform and name badge at all times.
• Follow all hotel safety policies, emergency procedures, and operational guidelines.
• Respect guest privacy and exercise discretion while working in occupied areas.
• Perform laundry duties and clean public areas as assigned.
• Maintain high standards of personal hygiene and professionalism.
• Be available to work a flexible schedule, including weekends and holidays.
• Participate in deep cleaning projects as assigned.
• Support and uphold the company's Mission, Vision, and Values.
• Perform additional duties as assigned.

Qualifications

Education & Experience

• High school diploma or equivalent preferred.
• Previous hotel housekeeping experience is preferred but not required.
• We are willing to train motivated individuals with a strong work ethic and positive attitude.

Equipment Experience

• Experience operating commercial washers and dryers is preferred but not required.

Physical Requirements

This position requires frequent physical activity, including:

• Pushing, pulling, bending, stooping, and reaching overhead.
• Lifting up to 40 pounds.
• Standing and walking for extended periods.
• Working in varying temperatures.
• Safely using cleaning chemicals, vacuum cleaners, mops, and other housekeeping equipment.

Why Join Our Team?

At Hilton Garden Inn OSU, our team members make the difference. We value teamwork, integrity, respect, and exceptional guest service. If you're looking for a rewarding opportunity with great benefits, hotel discounts, and a supportive team environment, we encourage you to apply today.

We look forward to welcoming you to our Housekeeping Team!