Field Service Technician

Job Description

Job Description

Why Techs Choose Service One

At Service One , we know Field Service Technicians are the backbone of our business. We aren't a massive corporate chain where you’re just a truck number on a screen. For over 20 years, we’ve operated as a family-owned team where you get the respect, backing, and work-life balance you deserve.

Here is how we set you up to succeed:

• Dispatch Directly From Home: Once you’re up to speed, you take your company vehicle home. No daily commute to the shop—start and end your shift right from your driveway.
• Work-Life Balance That Is Respected: Tired of being on call every single weekend? Our rotation is only 1x per month (after 4.pm or weekends). When you are off, you are off.
• Weekly Overtime Opportunities: Get paid 1.5x regular pay after 40 hours every week with reliable Friday direct deposits.
• Family-Focused Culture: We treat our crew like family—the kind of family you actually want to hang out with.

What We Offer (Benefits & Perks)

• Generous Paid Time Off: 12 Paid PTO days starting after 90 days.
• 7 Paid Holidays per year.
• Health Care Reimbursement program.
• Retirement Match: Simple IRA plan with up to $20/week employer match.
• Company Perks: Dedicated company vehicle, gas card, phone/tablet, and uniforms.
• Ongoing Training: Hands-on onboarding at our Bridgeport shop to ensure you are confident on the road.

What You’ll Do

As a Field Service Technician, you will drive to commercial kitchens, restaurants, and institutional facilities across the region to troubleshoot, repair, and maintain commercial food service equipment.

• Troubleshoot & Repair: Diagnose and repair electrical and plumbing issues on commercial cooking, warewashing, and food preparation equipment.
• Preventative Maintenance: Perform routine maintenance calls to keep our clients' operations running without downtime.
• Digital Work Orders: Log service reports, parts used, and job notes efficiently using mobile software.
• Customer Interaction: Communicate cleanly and professionally with kitchen managers and chefs, explaining repairs with integrity.
• Fleet Care: Keep your assigned company service vehicle clean, stocked, and ready for work.

Key Qualifications

• Experience: Minimum of 3 years of Field Service Technician experience working on commercial, industrial, or complex mechanical systems.
• Core Technical Skills: Proven hands-on proficiency in Electrical troubleshooting (required).
• Plumbing Knowledge: 1+ years of commercial plumbing experience (preferred).
• Driver’s License: Valid Driver’s License with a clean driving record (Required).
• Mindset: Strong problem-solving skills, independent work ethic, and pride in doing the job right the first time.

Work Schedule & Travel Requirements

• Schedule: Full-Time, Monday through Friday.
• On-Call: 1x per month rotation (calls after 4:00 PM and weekend urgent requests).
• Travel: Regional travel throughout Fairfield County and surrounding Connecticut areas.

Ready to Join a Team That Cares?

If you are a skilled field technician looking for steady pay, great culture, and a company that respects your personal time, we want to talk to you.

Apply Today

Based in Bridgeport, Connecticut, Service One, LLC is a commercial food equipment repair and maintenance company that has served the region for over 20 years. Operating out of Hill Street, the business employs CFESA-certified and factory-trained technicians to deliver 24/7 emergency repair services, preventative maintenance, and replacement parts across major commercial kitchen appliance brands. In addition to kitchen and oven equipment servicing, Service One supplies commercial laundry and ware-washing chemicals to restaurants, institutions, and foodservice operators throughout Connecticut.

Company Description

Based in Bridgeport, Connecticut, Service One, LLC is a commercial food equipment repair and maintenance company that has served the region for over 20 years. Operating out of Hill Street, the business employs CFESA-certified and factory-trained technicians to deliver 24/7 emergency repair services, preventative maintenance, and replacement parts across major commercial kitchen appliance brands. In addition to kitchen and oven equipment servicing, Service One supplies commercial laundry and ware-washing chemicals to restaurants, institutions, and foodservice operators throughout Connecticut.