Assistant Service Manager

FOREST PLACE Weekend hours: On-call rotation Essential Duties and Responsibilities Assist in training and be responsible for all work performed by staff members under his or her direction. Establish schedules and assign routine maintenance tasks to personnel. Be on emergency “on call” status to respond to emergency work orders and inclement weather situations. Perform all duties with the highest consideration for safety and train staff to do the same. Continuously inspect buildings, grounds, and common areas to identify needed preventive maintenance and safety hazards. Maintain a clean, safe, and well‑organized shop and equipment storage area in compliance with all OSHA regulations, including the Hazard Communication Program, MSDS, State and Federal posters, and OSHA summary forms. Perform maintenance and repairs according to written work orders. Ensure that all work orders are completed within 24 hours. Prepare vacant apartments for occupancy following Drucker + Falk guidelines. Schedule contractors for maintenance work, secure bids and proposals as directed. Maintain all required records and documentation. Use contract labor when cost effective, with approval from the Service Manager, Property Manager, or Regional Property Manager. Strictly follow established budgetary guidelines. Follow all Drucker + Falk purchasing directives and procedures. Maintain operating manuals, warranty records, and other materials related to inventory and parts replacement. Stay current on industry developments, new products, and cost‑effective repair methods. Maintain the highest standards of resident relations. Assist the Service Manager in completing Monthly Preventative Maintenance Sheets. Monitor all O & M programs (asbestos, lead‑based paint, mold & fungi) to ensure proper notification and compliance with established procedures. Assist in record‑keeping and reporting related to O & M programs to maintain full compliance. Perform other duties as assigned. Supervisory Responsibilities Assist in managing 0‑8 employees in the absence of the Service Manager. Provide overall direction, coordination, and evaluation of these employees. Carry out supervisory responsibilities in accordance with organizational policies and applicable laws. Work Environment The employee is regularly exposed to moving mechanical parts, toxic or caustic chemicals, outdoor weather conditions, electrical shock risks, wet and humid conditions, high precarious places, fumes, airborne particles, extreme cold, extreme heat, and vibration. The noise level in the work environment is usually moderate. Qualifications Strong HVAC skills—CFC certification required. CPO certification. Plumbing, electrical, and carpentry skills. Knowledge of SDS and OSHA regulations. Education and Experience High school diploma or general education degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience. Certificates, Licenses, Registrations Current driver’s license. CFC Certificate (where needed). CPO Certificate (where needed). Benefits Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation. Equal Opportunity Statement Equal Opportunity Employer. Drug‑Free Workplace. #J-18808-Ljbffr