Vacation Rental Property Care Host

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Company car
• Flexible schedule

The Destination Willamette family of Lifestyle Properties and PinotCar is growing and seeking a dynamic, hard-working individual to join our team our Property Care Team. We are known as the area’s first, premier vacation rental management company, as well as one of the area’s top transportation services in the Willamette Valley, and have established a reputation of exceptional and personalized customer service for both our guests and homeowners. It is our desire that each person we invite to be a part of our team be an ambassador of our brand displaying the utmost professionalism and friendliness to our guests, homeowners and fellow team members.

The Property Care Team is a key component of our Hospitality Team. They engage in multiple layers of the essential functions of the business including onsite inspections and set-ups at all of our properties, creating and following up on daily tasks, and inventory management. This role has an emphasis on property care and quality assurance. 

The key role and responsibility of this department is to ensure quality control of standards across all properties, as well as assist with yearly rental home inventories, deliver supplies as needed, and perform regular vacation rental inspections and set up for wowing guest experiences. We are a strong team at Destination Willamette and occasionally you may be asked to step in to support other departments as needed. All of our employees are expected to be a representative of the values of the organization when interacting with the team and clients.

Essential Responsibilities

1. Learn and understand our property operations software to view, report and complete tasks using Smartphone applications
2. Inspect properties for quality of cleanliness and to identify any issues
3. Prepare rented properties for guest arrivals to Lifestyle Properties Standard, by adjusting lights, temperature, ensuring the technology is working and home is equipped with standard amenities
4. Assist with concierge service requests and perform deliveries for incoming guests including groceries, arrival amenities, etc. 
5. Address needs of onsite guests as requested; i.e. delivering linens & restocking amenities to vacation properties as needed 
6. Maintain the inventory of guest amenities such as rentable items, dog items, etc.
7. Coordinate and communicate between all departments as needed (Reservations, Housekeeping, and Maintenance teams, as well as other members of the Care Team) to ensure Properties are in best of care and meeting or exceeding Lifestyle Properties' standards for Cleanliness and Guest Experience 
8. Additional tasks or errands as assigned by management

Employment

• Full and/or part-time; weekends frequently required
• Starting Hourly rate $16.00-$18.00 per hour; dependent upon skills; overtime upon Manager approval

Our Ideal Candidate has:

• A high school diploma or equivalent
• A valid, Oregon State, driver license with a clean driving record
• Experience in hospitality, property management, and/or professional cleaning.
• Comfortable using a computer, and smartphone applications
• The ability to lift at least 50 pounds
• Must be at least 21 years of age