Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As Account Representative for David Perkins State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Do you want to be in control of your income and career?  This is a great position with unlimited earning potential, as well as the ability to work towards owning and operating your own State Farm agency in the future.   You may also have the opportunity to obtain financial planning licenses to help customers at a deeper level.   

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Acquire new business through marketing efforts, calls, texts, emails, and meetings.  
• Have in depth conversations with customers to uncover needs and offer solutions to both insurance and financial needs.  
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.
• Must be coachable, driven, self starter, with a positive attitude, and the ability to multi task

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty, Life & Health license or the ability to obtain them.