Sales & Executive Support Coordinator

Sales & Executive Support Coordinator Location: Remote Team: Total Commerce Employment Type: Full-Time About Total Commerce Total Commerce is an ecommerce agency that helps brands grow through Shopify, ecommerce strategy, development, retention, optimization, and ongoing support. We are a small, fast-moving team and are looking for a sharp, highly organized person to work closely with company leadership across sales, business development, marketing, and day-to-day administrative priorities. The Role We are looking for a Sales & Executive Support Coordinator who is exceptionally organized, quick, resourceful, and comfortable juggling a number of small but important priorities at once. This is a junior-to-mid-level support role , not a senior operations or project management position. A large part of the job is helping company leadership stay organized and move quickly: maintaining prospect lists, preparing outreach drafts, researching companies and contacts, tracking follow-ups, organizing information, updating systems, and making sure things that need to happen actually happen. The right person does not need extensive ecommerce, logistics, finance, or agency operations experience. We care much more about finding someone who is: - Extremely organized - Fast and responsive - Detail-oriented - An excellent communicator - Comfortable with technology - Resourceful and proactive - Able to follow instructions carefully - Good at anticipating the next step You should enjoy being the person who keeps things organized behind the scenes. What You'll Do Sales & Business Development Support - Maintain prospect, lead, client, and outreach lists. - Keep track of who has been contacted, who needs a follow-up, and what the next step should be. - Prepare sales and follow-up email drafts for leadership. - Use AI tools, templates, and company information to help create polished first drafts. - Research prospective companies, contacts, industries, and partnership opportunities. - Update CRM records, notes, stages, and follow-up dates. - Organize leads and opportunities so nothing gets lost. - Help prepare basic sales materials, proposals, meeting notes, and follow-up information. - Remind leadership when important follow-ups need attention. Executive & Administrative Support - Work directly with company leadership on day-to-day organizational needs. - Maintain running lists of priorities, follow-ups, and open items.

- Help organize documents, spreadsheets, notes, and shared folders. - Prepare simple summaries and organize information before meetings. - Assist with scheduling, research, coordination, and miscellaneous administrative tasks. - Follow up internally when information or action is needed from another team member. - Turn rough instructions, notes, or ideas into organized documents, lists, or action items. - Help keep leadership organized across multiple ongoing conversations and initiatives. Marketing & Outreach Support - Help coordinate newsletters, case studies, outbound campaigns, events, gifting, and other business development initiatives. - Maintain outreach and invitation lists. - Research prospects or companies for targeted campaigns. - Help organize email drafts, campaign assets, timelines, and follow-ups. - Assist with event planning and coordination when needed. - Make sure marketing and business development tasks continue moving forward. Systems & Organization - Keep information accurate and organized across tools such as Google Workspace, Front, Asana, and our CRM. - Help clean up lists, databases, files, and internal records. - Build and maintain simple spreadsheets and trackers. - Learn new software quickly and help leadership use systems consistently. - Look for simple ways AI or technology can make repetitive administrative work faster. What We're Looking For - Approximately 1-3 years of professional experience in an administrative, sales support, executive support, coordinator, client support, or similar role.