Automotive Service Advisor | $23-$27/HR + Commission | M-F - 2588

Job Description

Job Description

Automotive Service Advisor | $23-$27/HR + Commission | Mon-Fri

Kelly's Auto Repair
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay Rate: $23-$27/hour DOE + Commission/Bonus
Pay Type: Hourly + Commission/Bonus

How to Apply (Important)

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Kelly's Auto Repair

Kelly's Auto Repair is seeking an Automotive Service Advisor to become the first dedicated advisor on its growing team. This Monday-Friday opportunity pays $23-$27/hour DOE plus commission/bonus and offers approximately 40 hours per week with no Saturdays. You'll work directly with the owner in a six-bay, six-lift independent repair shop servicing domestic, Asian, European, and select fleet vehicles.

Key Responsibilities

• Greet and check in customers while providing a professional, straightforward service experience
• Build and present repair estimates and clearly explain recommended repairs and preventive maintenance
• Communicate with customers by phone, text, and email and provide updates throughout the repair process
• Work with technicians to understand inspection findings and accurately communicate recommendations
• Answer incoming calls and assist customers with service-related questions
• Help keep repair orders and vehicles moving efficiently through the shop
• Check out customers and process payments
• Support the shop's growing service process as its first dedicated Automotive Service Advisor

Qualifications

• Automotive industry experience required
• 2+ years of Automotive Service Advisor or relevant automotive front-office experience preferred
• Approximately 5 years of Service Advisor experience is a strong plus
• Working knowledge of common automotive repairs and maintenance
• Ability to confidently present estimates and sell recommended services
• Strong customer service and communication skills, including phone, text, and email
• Coachable, adaptable, and able to work effectively in a growing independent repair shop

Compensation & Benefits

• $23-$27/hour DOE plus commission/bonus
• Approximately 40 hours per week
• 5 days of PTO during the first year
• 2 sick days during the first year
• Benefit reimbursement assistance available
• Paid or reimbursed job-related training and certifications
• Uniform shirts provided

Why Work Here

Kelly's Auto Repair averages approximately 35-40 vehicles per week and operates a six-bay, six-lift facility with heat and air conditioning. As the shop's first dedicated Service Advisor, you'll work directly with an owner who has a technician background and have the opportunity to help shape the service process as the business grows. The shop uses Tekmetric for shop management, estimates, point of sale, and digital vehicle inspections, along with AutoIQ, and is willing to train the right candidate on its systems.

If you have automotive experience and are ready to take ownership of the customer experience while growing with an independent repair shop, apply today.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.