Staff Product Designer - Remote AI CX & Concierge Experience

Coinbase is seeking its founding design hire for the Customer Experience and Engagement product team. You will own end-to-end design across Help Center, Chatbot, Voicebot, and the Concierge in-app experience, shaping a vision for a seamless support ecosystem. You will drive MVP concepts for AI-powered self-service, escalation, and proactive outreach, translating a $50M+ concierge revenue goal into a differentiated, high-touch experience. #J-18808-Ljbffr Coinbase