Automotive Shop Store Manager

Job Description

Job Description

As a member of the location management team, the successful candidate will be responsible for providing "hands-on" overall leadership, training, safety guidance, motivation, and direction to store teammates to ensure operational objectives, store financial performance, and guest service meets or exceeds company goals, while ensuring an energetic and fun working environment for all team members.

The ideal candidate will possess the following:

• 3-5 years’ retail automotive management experience (required)
• Ability to multitask and continually prioritize a changing workload
• Strong organizational skills and attention to detail
• An aggressive and competitive nature to drive service goals
• Superior communication skills – including listening and speaking/writing
• Proficient in automotive repair and maintenance procedures
• Excellent customer service skills to build rapport with customers and address their needs
• Sales experience to promote additional services or products to customers
• Ability to effectively manage a team and delegate tasks accordingly
• Cash handling experience for processing payments and managing financial transactions

Duties Include, but not limited:

• Establishing one-on-one customer relations with current and future customers
• Oversee the daily operations of the automotive service department
• Provide exceptional customer service by addressing inquiries and resolving issues
• Ensure efficient workflow and timely completion of service orders
• Generate tire/service quotes, order parts/tires, receive parts/tires into our point-of-sale system, fielding a host of daily business-related phone calls, sell needed jobs, follow through on all customer and shop related tasks, etc.
• Develop and implement strategies to increase service department revenue
• Monitor and maintain inventory levels of parts and supplies
• Collaborate with sales team to identify opportunities for upselling and cross-selling
• Involved in monthly inventory counts
• Recruit, recognize and retain talented teammates. Monitor the performance of all staff and provide leadership and coaching as well as ensure that all employees have the required training for their position
• Demonstrate a great ability to lead, develop, and inspire others to achieve success
• Meet or exceed performance targets by understanding and following company strategies
• Professionally addresses employee’s needs and resolves issues
• Handles discipline of shop employees as needed and in accordance with company policy
• Stay up-to-date with industry trends and advancements in automotive technology
• Ensure compliance with safety regulations and company policies

If you are energetic, self-motivated and looking to launch your career to new heights while becoming part of an expanding organization - don't waste a second - respond today!

Learn more about us at:

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid Vacation
• Vision insurance

Work Days:

• Monday to Friday

License/Certification:

• Florida Drivers License (Required)

Advanced Tire Service is family-owned and operating since 2011! We’re a local Goodyear, Michelin, and Bridgestone Dealer. We currently have five (5) locations serving Brooksville, Ocala, Gainesville, and Lake City.

Our mechanic shop provides quality repairs and services on numerous vehicle types. Whether a passenger car, medium duty truck, or semi-truck, our mechanics strive to ensure that all vehicles will be performing at its best before leaving one of our service bays. In addition to in-shop services, our TIA-certified technicians and 24/7/365 commercial tire emergency roadside technicians get the job done! From fleet inspections, new tires, Goodyear retreading, farm equipment, construction equipment, tractor/trailers, to Goodyear National Accounts and Government pricing, we are the Advanced Team! Our diverse offering to our customers helps drive our success!

Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results.

Company Description

Advanced Tire Service is family-owned and operating since 2011! We’re a local Goodyear, Michelin, and Bridgestone Dealer. We currently have five (5) locations serving Brooksville, Ocala, Gainesville, and Lake City.\r\n\r\nOur mechanic shop provides quality repairs and services on numerous vehicle types. Whether a passenger car, medium duty truck, or semi-truck, our mechanics strive to ensure that all vehicles will be performing at its best before leaving one of our service bays. In addition to in-shop services, our TIA-certified technicians and 24/7/365 commercial tire emergency roadside technicians get the job done! From fleet inspections, new tires, Goodyear retreading, farm equipment, construction equipment, tractor/trailers, to Goodyear National Accounts and Government pricing, we are the Advanced Team! Our diverse offering to our customers helps drive our success!\r\n\r\nOur team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results.