Client Billing Specialist

Midwest Billing Team Position

Experience using 3E, Elite, and Billing Hub billing systems. Previous experience in a high-volume billing, invoicing, or revenue operations environment. Strong attention to detail and commitment to accuracy. Experience identifying, researching, and resolving billing issues. Ability to work effectively with cross-functional teams and stakeholders. Proficiency with Microsoft Office applications, particularly Word and PDF document management. Strong organizational, analytical, and problem-solving skills. Ability to manage multiple tasks and deadlines in a fast-paced environment.

Job Description

Key Responsibilities:

• Process and manage high-volume client billing transactions.
• Utilize 3E, Elite, and Billing Hub systems daily to generate, review, and process invoices.
• Review billing documentation for accuracy and compliance with client requirements.
• Troubleshoot and resolve billing discrepancies, errors, and invoice-related issues.
• Work with internal teams to gather information and ensure timely billing completion.
• Create, modify, and manage billing documentation using Microsoft Office applications, including Word and PDF tools.
• Maintain a high degree of accuracy and attention to detail while managing multiple priorities.
• Support ongoing billing operations and special projects as needed.

Work Environment:

Assigned to the Midwest Billing Team. Fully onsite Monday through Friday (potential future transition to a hybrid schedule with 2 days in-office). Standard hours: 8:30 AM – 5:00 PM. Overtime may be required during peak billing periods.