Hospice RN Case Manager in Jacksonville, NC

RN Hospice Case Manager

Overview:

Lead with Heart. Be the Difference. Transform End-of-Life Care.

Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to patients facing life-limiting illness. We support patients and their families with dignity, comfort, and love.

What You'll Do as a Hospice RN / RN Case Manager:

• Be the primary point of contact for patients and families, guiding them through every step of their hospice journey.

• Deliver and document skilled, hands-on nursing care based on each patient’s individualized Plan of Care—in their home, assisted living, or wherever they call home.

• Perform initial and ongoing assessments to monitor patient condition and adjust care as needed.

• Collaborate with an interdisciplinary team—including physicians, LPNs, CNAs, social workers, chaplains, and others—to build and refine personalized care plans.

• Provide emotional, physical, and spiritual support not just to the patient, but to their loved ones as well—offering education, comfort, and bereavement guidance.

• Teach caregivers how to care for their loved one safely and confidently, offering both practical training and emotional reassurance.

• Communicate important updates in patient condition to the care team, ensuring timely and appropriate interventions.

• Maintain accurate, up-to-date clinical documentation and follow infection control and compliance standards.

• Support the organization's quality improvement and scheduling initiatives to ensure care is consistent, compassionate, and efficient.

• Help patients and families understand and navigate topics such as:
  • Medication administration
  • Hospice philosophy and services
  • Symptom and pain management
  • End-of-life processes and expectations

About You:

Qualifications – What You’ll Bring:

• Active RN license in the state of employment (or eligible to obtain).
• 1+ year of RN experience in hospice, home health, ICU, oncology, geriatrics, or related nursing fields.
• A genuine hospice heart: compassionate, empathetic, and patient-centered.
• Comfortable providing care in diverse settings, including private homes and facilities.
• Strong communication and critical thinking skills in emotionally sensitive situations.
• Valid driver’s license, auto insurance, and reliable transportation.
• CPR certification required.

Preferred Experience (Not Required):

• Hospital RN (Med-Surg, ICU, ER, PACU, telemetry, cardiac)
• Admissions RN, wound care, float pool, travel nursing
• Experience with terminally ill patients or serious illness support

We Offer:

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply now to become part of our Hospice Nursing team and help make every moment count for our patients and their loved ones.

Legalese:

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: Gentiva Hospice Our Company:

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.