Customer Care Associate

Our local government client is seeking an on-site Receptionist / Customer Care Associate to support daily front-office operations for their office. This role does not require federal government clearance.

The position calls for at least two years of clerical and administrative experience, including managing incoming calls, organizing and filing documents, handling Outlook email correspondence, and coordinating calendars and MS Teams meetings. The ideal candidate is reliable, organized, and comfortable serving as the first point of contact for staff and visitors.

This role is fully on-site in our client's Washington, DC office, with a consistent in-person schedule required throughout the week.

The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women's Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.

The Midtown Group is a multi-award-winning "Best Places To Work" staffing firm in Washington, DC (per Inc. Magazine)!!