Customer Relations Representative - State Farm Agent Team Member

Responsive RecruiterBenefits: License reimbursement, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & developmentAbout Our Agency: I graduated from University of South Carolina and have been a State Farm agent for four years. Before becoming an agent, I worked in banking and logistics, which gave me a strong foundation in business and customer service. I'm also married with two sons—one currently in college at USC and the other living in Florida. In my free time, I love spending time on my boat, fishing, and traveling to National and State Parks. Our office culture is laid back but built on accountability. Producers have the freedom to work how they want as long as they meet our office standards. We offer uncapped commission opportunities, giving team members the flexibility and earning potential to truly grow their careers. I currently have a team of four, and we offer health insurance reimbursement along with a life insurance policy for team members. If you're looking for a supportive, flexible environment where hard work pays off, this could be the right place for you.Role Description: As a Customer Relations Representative - State Farm Agent Team Member with Barry Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Responsibilities: Manage customer inquiries and resolve issues, maintain client records and update information as needed, assist with customer retention strategies, coordinate with other departments to ensure customer satisfactionQualifications: Strong communication and problem-solving skills, experience in customer service preferred, ability to handle high-stress situations calmlyCompensation: $50,000.00 - $75,000.00 per yearMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbia, SC and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.