Quality Assurance LAB Technician

QA Lab Technician IILocation: Wilson, NC (Onsite) Employment Type: Full-Time Pay: $25.26 per hour, weekly pay Schedule: 8-hour day shift (Mon–Fri, 7:00 AM – 3:00 PM) Competitive pay and benefits package, including: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO)Job SummaryThe QA Lab Technician II is responsible for performing test procedures on finished products and reporting findings. This role ensures compliance with product specifications, maintains testing records, and supports quality assurance initiatives to meet ISO9001 standards.Essential Duties & ResponsibilitiesPerform established test procedures to measure physical and chemical characteristics of finished products (e.g., strength, roundness, gradation, durability, coating performance, retro-reflectivity)Analyze production and raw material samples; assign lot numbers and prepare retain samplesOperate plant XRF safely and maintain radiation safety knowledgeMaintain and calibrate test equipment; ensure certifications are currentIdentify off-spec production, quarantine non-conforming products, and maintain disposition recordsPrepare samples for outside labs and State DOT certifications; coordinate required certifications for MIL, AGB, GP, AASHTO, and TTB productsCommunicate with manufacturing leads to ensure quality parameters and assist with process improvementsAid in investigating customer complaints and returns; recommend corrective actionsMaintain good housekeeping in QA lab and assist production floor as neededParticipate in HSE activities and follow all safety protocols, including PPE requirementsQualificationsHigh School Diploma/GED required; Associate Degree in Science preferred3–5 years of QA lab experience in a manufacturing environmentForklift operations experience and/or certification preferredBasic computer skills (data entry, spreadsheets, email)Knowledge of ISO9001 standards and plant safety systems (Confined Space, Lockout/Tagout)Strong teamwork, organizational skills, and attention to detailPhysical & Environmental RequirementsFrequent standing, walking, bending, and lifting (up to 50 lbs occasionally)Manufacturing plant environment with exposure to noise, chemicals, and temperature variationsPPE required: hard hat, safety-toe shoes, gloves, goggles, chemical protective clothing, hearing protectionEqual Employment Opportunity (EEO) StatementPotters is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.