Professional Coding Manager

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC807200 PSO Professional Coding

Summary:

Monday to Friday, 8:00 a.m. to 5:00 p.m. — Hybrid (3 days remote, 2 days onsite)

Additional Information:

Responsible for the day-to-day operation of the coding functions in the Health Information Management Department. Works closely with the Director of Health Information Management in development and implementation of departmental goals and actions plans. Is responsible for ensuring accurate and compliant coding practices are adhered to, effectively communicating with, and acting as a resource to health care providers, practice managers and staff to resolve documentation, charge or other issues as they arise to ensure accuracy of coding and reimbursement, adhering to government requirements, industry standards, operational policies and procedures, and organizational compliance objectives.

One (1) of the following certifications is required:

• CPC

• CIC

• COC

Required Education:

High school diploma or GED or equivalent

Recommended Education:

Bachelor's degree in a related field of study.

Required Work Experience:

High School Diploma/GED and 5 years of relevant experience, including at least 1 year in a leadership role. In lieu of a High School Diploma/GED, 7 years of experience with at least 1 year in a leadership role.

Recommended Work Experience:

Required Certifications:

1 of the following certifications is required - , Certified Inpatient Coder (CIC) - American Academy of Professional Coders (AAPC), Certified Outpatient Coder (COC) - American Academy of Professional Coders (AAPC), Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC), Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA), Registered Health Information Technologist (RHIT) - American Health Information Management Association (AHIMA)

Recommended Certifications:

Certified Clinical Documentation Specialist (CCDS) - Association of Clinical Documentation Integrity Specialists, Certified Documentation Improvement Practitioner (CDIP) - American Health Information Management Association

Description

1. Develops, implements and evaluates departmental goals and action plans which support the hospital mission, philosophy and strategic plan. Completes responsibilities in a timely manner through effective organization, setting priorities, delegation, and time management skills.

2. Maintains coding policies and procedures. Maintains current coding updates, processes and educates coders on these as they occur. Works closely with coding staff, and Patient Financial Services to maintain unbilled accounts at the lowest amount consistently.

3. Provides feedback, assists in coordinating and/or facilitating focused educational strategies regarding coding program objectives and best practices for documentation improvement to coding staff, Physician Champions, and clinicians, as needed.

4. Oversees second level chart review processes to ensure appropriate documentation to support most appropriate principle diagnosis, DRG and POA assignment, and completeness of all supporting documentation.

5. Develops and maintains a staffing plan for the coding area. Assist with recruiting and interviews. Orients and trains qualified coding staff in accordance with AC policies and procedures. Manages performance by assessing staff competency and providing constructive feedback on initial hire on an ongoing basis and during annual performance appraisals.

6. Determines needs, allocates resources and resolves problems related to staffing, space, equipment and supplies. Plans, develops, monitors, and assumes accountability for operating within the annual departmental and capital equipment budget for areas of responsibility. Monitors, reviews, justifies, and implements strategies to improve financial performance for assigned areas including expenses and productivity.

7. Oversees and manages the operations of the onsite and remote coding program.

8. Performs other duties as assigned.

Arkansas Children’s ( is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

Arkansas Children’s Hospital has received Magnet Status ( from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report ( for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest ( provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.