PBX Operator

PBX Operator

Hourly Wage Estimate: $13.00 - $15.60 / hour Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

1. Promptly answers all incoming calls and assists in placing out-going calls.

2. Responds to code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and making sure that appropriate personnel are notified.

3. Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed.

4. Pages on web based paging system and switchboard for authorized personnel, physicians and emergency calls.

5. Places long distance and Watts Line Calls for various departments and doctors' offices.

6. Assists patients by advising how to place local and long distance calls.

7. Answers patient information calls whenever necessary.

8. Documents vital information to assist supervisor in maintaining current files with the daily PBX operations.

9. Overhead page appropriate personnel as needed.

10. Perform other related duties incidental to the work described herein.

Education:

• High School Diploma / GED

Benefits

Johnston-Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Johnston-Willis Hospital has provided quality healthcare services since 1909, giving patients access to highly-trained physicians and advanced technology. With more than a century of pioneering healthcare, our 290+ bed hospital is one of the leading acute care facilities for Greater Richmond and the Tri-Cities area. We offer a full range of healthcare services, with specialties in cancer care, and neuroscience at our first-in-Richmond Neuroscience and Gamma Knife Center, and we are the first in the United States for HCA Healthcare, and the first in Central Virginia to offer Focused Ultrasound for essential tremors. With our sister facility, Chippenham Hospital, we've provided and continue to provide a wide range of services to Central Virginia.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.