B2B CARE Business Operation Analyst

Job Title: B2B CARE Business Operation Analyst



Duration (Contract): 12 Months



Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

The B2B CARE Business Operation Analyst is responsible for carrying out many of the organization s operation functions including Customer s VOC Management, review of contracts, operational project support, warranty management, and other functions as needed.

Role & Responsibilities:

• B2B CARE Department Operations Support and business planning support

• Project support including status tracking, documentation, and detail updates

• Cross-departmental collaboration to provide B2B customer satisfaction

• Develop B2B dashboards for internal and external stakeholders

• Reporting preparation (Supporting role) for Senior leaderships and Global HQ office

• Developing and improving B2B service process along with B2B customers expectation

• Strategical thinking and collaborative preparation for team s targets

• Day-to-day operational supports

Required Skills, Experiences, Education and Competencies:

• • 5+ years of related administrative and project management experience

  • BA/BS in Business, Finance, or a related field is required

  • Must have experience with Microsoft Standard Office Suite

  • Must have demonstrated project and program management skills

  • Proven experience successfully planning and executing large projects and/or events

  • Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels

The hourly range for roles of this nature are $35.00 to $45.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.