Repair Technician - Allen, TX

Repair Technician

Under general supervision, the Repair Technician is responsible for analyzing, repairing, and documenting product RMA (Return Merchandise Authorization) cases. This position focuses on board-level and modular repairs without component soldering, emphasizing replacement, assembly rework, connector validation, and firmware updates.

Responsibilities:

• Repair & Maintenance: Perform board replacements, connector checks, wiring harness repairs, and assembly rework on electronic and low-voltage electrical systems.
• Testing & Troubleshooting: Conduct standard electrical testing on replaced assemblies to verify function and performance.
• Inventory Management: Maintain an organized workbench and ensure accurate logging of part usage and replacements.
• Reporting: Document repair results, part replacements, and corrective actions in repair logs or system databases.
• User Support: Provide feedback to the Diagnostic and Testing teams to improve repair accuracy and turnaround time.
• Quality Control: Follow established repair procedures and ensure compliance with safety and quality standards.
• Additional Duties: Perform related tasks as assigned.

Qualifications:

• Equivalent to a high school diploma.
• Two (2) years of experience in electronic or low-voltage electrical repair or related technical work.
• Familiarity with low-voltage electrical systems and common electronic assemblies.
• Use of test equipment for continuity, voltage, and functionality verification.
• Understanding of basic DC circuits and power system principles.
• Knowledge of OSHA and workplace safety practices.
• Follow standardized repair and reassembly procedures accurately.
• Document repairs clearly and completely in electronic systems.
• Communicate effectively with team members and supervisors.
• Maintain a clean, organized, and safe work area.
• Ability to kneel, crouch, reach, stand, walk, push, pull, and lift.
• Capacity to lift, push, or pull up to eighty (80) pounds.
• Use appropriate personal protective equipment (PPE) as required.

Preferred Experience:

• Technical coursework or certification in electrical or electronic systems.

Benefits:

We offer a competitive salary and performance-based bonus program, medical, dental, vision, accidental, FSA, HSA, Paid Time Off (PTO), and 401(k).