Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 2019 after spending time in medical sales, where I was recruited by State Farm and drawn to the opportunity to build something of my own. I'm a graduate of the University of Southern Mississippi, played rugby in college, and still love anything sports-related. Our team includes four members, and we've intentionally built an office that feels nothing like corporate America - it's flexible, relaxed, and built on good vibes, while still getting serious results. I also stay involved in the community as president of the Exchange Club, which reflects our commitment to service beyond the office.

We offer PTO, health benefits, a strong work-life balance, and a hiring bonus. We're looking for someone with hunger, grit, and a sense of urgency - a true go-getter who thrives in a laid-back environment that values effort and results. If you want autonomy, support, and the chance to grow without red tape, this is the kind of place where you can do your best work.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Clint Malone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $48,000.00 per year


We're Hiring!

We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Clint Malone - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Clint Malone - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Gulfport, MS.
• I am a proud graduate of University of Southern Mississippi.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.