Association Manager

Responsibilities

• Act as a liaison between on-site staff and property owners, ensuring effective communication and relationship management.
• Prepare and manage contracts on behalf of the association, ensuring all terms are followed.
• Maintain communication with local agencies to ensure protection and compliance with codes and regulations.
• Conduct board meetings according to Robert's Rule of Order, ensuring structure and order during discussions.
• Oversee all operations, maintenance, administration, and improvement efforts for properties.
• Plan, schedule, and coordinate major repairs and remodeling projects.
• Purchase necessary building, maintenance supplies, equipment, and furniture as required.
• Plan, direct, recommend, implement, and enforce policies and procedures for the Association.
• Set and uphold high performance standards for the team, following up personally to ensure service delivery.
• Investigate complaints, disturbances, and violations, resolving issues according to management rules and regulations.
• Establish and maintain industry contacts and relationships to ensure effective networking and business growth.
• Meet regularly with boards of directors and committees to address and resolve concerns.
• Develop and submit accurate annual budgets, ensuring financial oversight and accountability.
• Create management reports that detail the condition of the building, progress on projects, and offer recommendations for improvements.
• Manage multiple associations simultaneously, maintaining organization and focus across properties.
• Analyze and evaluate alternative solutions to problems, providing recommendations to the Board of Directors for decision-making.

Qualifications

• Exceptional Communication Skills : Must possess strong written and verbal communication skills. The ideal candidate will be personable, persuasive, positive, and respectful when interacting with diverse groups, including property owners, board members, staff, and external partners.
• Technical Knowledge : A general understanding of construction, plumbing, electrical, HVAC systems, and overall building maintenance is essential to manage facilities effectively.
• Integrity & Ethical Standards : Must demonstrate the highest level of integrity and ethics, maintaining transparency and accountability in all decisions and actions.
• Relationship-Building Skills : Ability to cultivate positive relationships with a diverse range of stakeholders, including property owners, board members, vendors, government agencies, and other external organizations.
• Strategic Management Acumen : A deep understanding of business principles such as strategic planning, project management, and resource coordination to successfully guide operations and initiatives.
• Dynamic and Demanding : Fast-paced with a variety of tasks and responsibilities, requiring a high level of organization and flexibility.
• Occasional Weekend Hours : Willingness to attend association meetings on occasional Saturdays or outside of typical business hours.
• On-Site Role : This position requires physical presence at properties and is not eligible for remote work.

Physical Demands

• Mobility Requirements : Ability to occasionally sit, climb, balance, stoop, kneel, crouch, or crawl in various environments and conditions.
• Lifting Capabilities : Must be able to frequently lift and/or move up to 10 pounds, with occasional lifting of up to 25 pounds for certain tasks.

Benefits

• 401(k)
• Comprehensive Health Coverage (including dental and vision)
• Employee Discount
• Paid Time Off (generous vacation and sick leave policies)
• Other Benefits (additional benefits available, depending on position and tenure)

Other Duties

• Additional Responsibilities: This job description is not intended to be a comprehensive list of every task or duty. The responsibilities of the position may evolve, and the role may include additional tasks, such as contributing to the development of emergency planning policies and preparing for storm or hurricane seasons.

Equal Opportunity Employer

• Commitment to Diversity: Brett Robinson is proud to be an Equal Opportunity Employer and values diversity within our workforce. Employment decisions are based on qualifications, merit, and business needs. We aim to empower individuals from diverse backgrounds and support a culture that values different perspectives, skills, and experiences.

Skills

• Microsoft Word : Advanced
• Interpersonal Skills : Advanced
• Communication Skills : Expert

Behaviors

• Team Player : Works well as a member of a group
• Innovative : Consistently introduces new ideas and demonstrates original thinking
• Dedicated : Devoted to a task or purpose with loyalty or integrity
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter : Inspired to perform without outside help

Education

Bachelors or better in Business Administration or related field.

If you are a dedicated professional with a passion for property management and a commitment to excellence, we encourage you to apply.