Bellman / Greeter - Atlanta Airport Marriott Gateway Hotel - (Part-time / Flexible Hours / Flexible Days) $12.00 an hr.

Bellman / Greeter - Atlanta Airport Marriott Gateway Hotel

$12.00 an hr.

Description

It is the primary responsibility of the Hotel Greeter to answer basic guest services questions. All duties are to be performed in accordance with departmental and property policies, practices and procedures. Provide excellent service consistent with the propertys core service standards and brand attributes. Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment. Proactively seek to provide refined luxury service ensuring guest satisfaction. Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task. Greet and open door for all arriving guests. Provide guests with current information of the hotel, restaurants, and/or amenities. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Provide excellent guest service consistent with the companys core service standards and brand attributes. Be knowledgeable of Valet Department. Assist with operations functions within the department. Greet guests in a courteous, caring, and consistent manner. Show enthusiasm and demonstrates a commitment to providing luxury service. Perform other related duties as necessary.