Warehouse Operations Manager

Job Description

Job Description

Shift: 1st Shift - Monday - Friday 7am-3pm
Salary: $80,00 - $85,000 (based on experience)
Employment Type: Full‐Time

About Us

We are a high‐energy third‐party logistics (3PL) provider supporting a national client that ships material samples—tile, fabric, paint, and more—across the U.S. Our operation is built around same‐day shipping , where speed, accuracy, and execution matter every hour of every shift. This is not a slow‐moving warehouse—every order counts, and our teams operate with urgency and purpose.

About the Role

The 1st Shift Operations Manager owns execution for warehouse and fulfillment operations in a high‐volume, same‐day shipping environment. This role is ideal for a hands‐on leader who thrives under pressure, understands productivity and labor performance, and knows how to hold teams accountable while keeping morale high.

You will lead the shift end‐to‐end—people, performance, safety, service, and cost—and play a critical role in delivering a 100% same‐day shipping commitment .

What You’ll Own

Shift Operations & Execution

• Lead all 1st‐shift warehouse activities including picking, packing, shipping, and inventory movement
• Ensure 100% same‐day shipping for all eligible orders
• Monitor real‐time workflow, identify bottlenecks, and take immediate corrective action
• Partner with leadership to ensure seamless handoff of volume, priorities, and execution risks

Productivity, Cost & Performance

• Actively manage picking productivity (UPH), labor utilization, and staffing levels
• Own daily shift‐level P&L performance , ensuring labor spend aligns with budget and cost‐per‐unit (CPU) targets
• Track and report daily results including productivity, quality, labor efficiency, staffing, and financial performance
• Operate confidently in a metric-driven environment where results are measured daily

Leadership & Accountability

• Supervise, coach, and develop supervisors, leads, and warehouse associates
• Create a culture of urgency, accountability, teamwork, and results
• Set clear expectations and hold teams accountable to performance and safety standards

Safety, Quality & Compliance

• Maintain a safe, compliant warehouse environment through daily observations and audits
• Enforce all safety procedures and warehouse protocols
• Ensure order accuracy and service quality meet client expectations

Client & Cross‐Functional Communication

• Communicate directly with the client as needed regarding shift performance and service execution
• Coordinate with internal teams to support fulfillment, transportation, and inventory accuracy

What We’re Looking For

Required Qualifications

• Bilingual in English and Spanish (A plus)
• 5+ years of experience in warehouse, distribution, or logistics operations (3PL preferred)
• 3+ years of leadership experience in fast‐paced, high‐performance environments
• Strong understanding of fulfillment workflows (picking, packing, shipping)
• Proven ability to manage productivity metrics (UPH, labor efficiency)
• Experience managing labor performance against financial targets (P&L, CPU, or similar)
• Experience using Warehouse Management Systems (WMS) and Microsoft Office
• Strong communication, organization, and problem‐solving skills
• Willingness to adapt to changing business demands

Preferred Qualifications

• Experience in same‐day or high‐urgency fulfillment environments
• Experience working within a cost‐per‐unit (CPU) labor model
• Client‐facing warehouse leadership experience

Why Join Us

• Competitive salary with strong visibility into performance and impact
• Opportunity to grow within a fast‐paced, expanding 3PL organization
• Work with a leadership team that values execution, accountability, and results
• Play a key role in a business where service, productivity, and cost control directly drive success

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off (PTO)

Ready to Lead the Shift That Matters Most?

If you’re energized by fast‐paced operations, driven by metrics, and ready to lead with urgency and accountability, we want to hear from you.

Apply today and take ownership of a critical operation where every order counts.

\nCompany Description

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential.




*iJility Is An Equal Opportunity Employer

Company Description

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential.\r\n \r\n*iJility Is An Equal Opportunity Employer