CWR-Customer Service Rep I

$19.5 per hour

Remedy Staffing

Des Moines, IA

Description

Customer Service / Warehouse/Logistic Exp.

Starting Pay: $19.50/hour

Hours: 7:00ama-3:30pm (Monday-Friday

Duties:

Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess and resolve problems or issues.
Monitor progress of delivery routes.
Scan haul-away pods and verify stamps.
Process changes or cancellations to delivery orders.

Requirements:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
1-year related experience preferably within a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues.
Solid ability to multitask with exceptional organizational skills.
Ability to thrive under pressure while delivering solutions that exceed customer expectations.

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Customer Service

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Vacancy posted 2 days ago

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