Engineering Lead, Clinical Operations

Responsibilities

• Work with clinical field staff, supervisors, and operations leaders to understand schedules, travel, capacity, handoffs, and operational exceptions.
• Build field visibility and intervention tools that help supervisors understand conditions and respond to disruptions.
• Develop scheduling and dispatch capabilities that match people and visits to practical constraints and allow operational staff to review and adjust plans.
• Build and debug APIs, mobile workflows, integrations, and data flows supporting field teams, connected equipment, and home technology.
• Prototype and ship focused increments, making deliberate build, integrate, or buy decisions based on operational feedback.
• Use AI for development, investigation, prototypes, analysis, and workflow capabilities while verifying behavior and making failures recoverable.
• Coach engineers and potentially take on one or two direct reports as the team develops.
• Partner with Product, Special Project Leads, IT, Counterpart, and Engagement leads on shared field-operations interfaces.

Requirements

• Strong production software engineering experience owning meaningful work end-to-end while continuing to build regularly.
• Ability to work across backend services, APIs, data flows, user interfaces, and operational workflows.
• Strong product instincts and willingness to learn unfamiliar domains directly from the people using the software.
• Iterative and curious approach to exploring systems, building prototypes, and tracing failures across boundaries.
• Practical experience using AI in engineering work and building or integrating AI-backed capabilities with verification and evaluation.
• Ability to coach engineers and interest in taking responsibility for a small team; formal management experience is helpful but not required.
• Hardware or connected-device experience is a strong signal but is not required.

Benefits

• Competitive base salary, equity opportunities, performance-based bonus, 401(k) matching, and regular compensation reviews.
• Medical, dental, and vision coverage.
• No-Meeting Fridays, monthly company holidays, mental health resources, and flexible time off.
• Remote-first culture supporting work from any location and collaboration with global teams.
• Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• Employee Stock Purchase Plan with discounted equity opportunities.
• Office setup expense reimbursement and monthly cell phone and internet stipend.
• Paid parental leave for all new parents.