Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2016 and is a close-knit team of four. Before becoming an agent, I spent 22 years as a State Farm team member, which gave me a deep understanding of the business and a strong foundation in customer care and service excellence.

Giving back is a big part of what we do. I'm actively involved with Operation Warrior Resolution, supporting mental health and overall wellness, and work with the Sheriff's Department on youth education initiatives. I also enjoy participating in local walks and runs and supporting community events.

For our team, we offer PTO, holiday pay, a birthday afternoon off, strong work-life balance, and licensing paid up front to support your growth.

Our office culture is laid back, supportive, and focused on delivering exceptional customer experiences. We're looking for someone who is detail-oriented, takes pride in their work, and is committed to exceeding customer expectations. A friendly, personable approach is key-someone customers and teammates enjoy working with. If you care about doing things the right way and want to be part of a supportive team, this could be a great fit.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Tracey Ganner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year


Do you want a career and not just a job?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Tracey Ganner - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Bennett Plaza in Bradenton.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.