Patient Experience Liaison - Risk & Resolution

BJC HealthCare

BJC HealthCare in St. Louis, MO seeks a Patient Experience Specialist in the Risk Management Department to act as a liaison to patients, families, physicians and leaders. The goal is to investigate and resolve formal complaints ensuring patient rights are protected under regulations. Responsibilities include developing and coordinating the program, conducting objective investigations, and reporting findings. Strong focus on data analysis of patient complaints and continuous care improvements. #J-18808-Ljbffr BJC HealthCare

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Vacancy posted 5 days ago

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