Senior Technical Project Manager

Role Description

We are looking to hire a Sr. Technical Project Manager within our Professional Services Team with the opportunity to work with customers such as Woolworths, McPhersons, and Carman’s Kitchen. The Sr. Technical PM is a Project Management Expert responsible for the project gantt, budget, and timeline, orchestrating activities to mitigate risk and hit targets jointly with customers.

In this role, you will:

• Collaborate with customers while providing best practice recommendations, consulting services, and expert project management governance to ensure success of their implementation.
• Work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success, Customer Support, and Software Engineering.
• Engage in a 20-30 hr per week contract hire with the potential to convert to a full-time hire.

Responsibilities and Duties

• Plan, organize, and manage all phases of projects aligned to the Specright Implementation Methodology to ensure on-time and on-budget delivery, customer satisfaction, quality deliverables, and exceptional project governance.
• Guide resources and customers to provide impactful solutions resulting in highly referenceable accounts enabling strong adoption, renewal, and upsell.
• Navigate complex, politically charged customer environments to drive decisions and outcomes.
• Act as a Solution Consultant supporting conversations throughout the project lifecycle, including participation in requirements gathering sessions and assisting in QA testing.
• Utilize Project Management principles to establish full implementation plans including defining scope, deliverables, dependencies, duration estimates, resource estimates, risk identification and mitigation, and contingency planning.
• Communicate project boundaries with customers and negotiate mutual plans that keep projects on schedule, timeline, and scope.
• Be customer-centric in style and approach, with a genuine desire to create and deliver value with outstanding customer experiences.
• Maintain up-to-date required product and project management knowledge.
• Collaborate with the Specright team to proactively uncover additional customer needs and possible upsell opportunities.
• Adopt and evangelize our Specright implementation methodology and provide ongoing input to maintain and enhance our methodology.
• Support organization initiatives to enhance and expand our team’s knowledge and services offerings.
• Train and mentor new Project Managers within the team.

Qualifications

• Industry experience in Salesforce Consultancy, Food and Beverage, and Manufacturing.
• 7+ years of project management experience required in SaaS, preferably Salesforce.com related.
• Great communication skills to convey implementation objectives, project boundaries, and drive projects to successful outcomes for internal stakeholders and customers.
• Ability to develop credibility and trust from customers and internal stakeholders with technical acumen on the solution and project management expertise.
• Comfort in presenting to C-suite executives on project health and discussing difficult topics to drive mutual resolution.
• Experience and ability to manage highly complex Enterprise software projects.
• Certinia (formerly Financial Force) project management experience.

Benefits

• 100% remote work environment.
• Emphasis on collaboration, sharing ideas, and information.
• Encouragement of innovation over fear of making mistakes.

Company Description

Specright is the first purpose-built, patented platform for Specification Management, helping companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. We serve customers across various industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, and industrials.

Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.