Desktop Support

Role: Desktop Support Location: Salem, VA Duration: Long Term Work Schedule: Onsite daily Monday–Friday 8:00 am–5:00 pm, no exceptions. Location requirement: Candidates local to the Roanoke/Salem, VA area required. Qualifications Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams – Required 5 Years Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices – Required 5 Years Ability to communicate effectively verbally and in writing with individuals and groups – Required 5 Years Experience working with help desk request tracking and reporting tools – Required 5 Years Strong Customer Service skills that include a "customer first" attitude – Required 5 Years Provide computer training for field staff – Required 5 Years Desired: Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Desired: Experience with creating training documentation. #J-18808-Ljbffr