Automotive Service Advisor

Honda of Middleburg Heights is Hiring Experience Automotive Service Advisors / Service WritersWe Offer:Industry Leading PayAward Winning ShopsState of the Art FacilitiesBonuses, Incentives and more!You Must Have:Minimum 2 Year of Automotive Service Advisor ExperienceExcellent customer service and time management skillsAbility to work Saturday’s when requiredValid Driver's License and Clean Driving RecordOur Benefits Package Includes:Medical, Dental & Vision InsuranceLife Insurance PlansShort & Long Term Disability Insurance401K Plan + MatchPaid time off and vacationGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansDiscounts on products and servicesState-of-the-art, brand new facilitiesShop equipped with the newest technology and equipmentCareer advancement opportunities, promote from withinTraining expenses paid to further your careerContinued education, manufacturer hands on and web based trainingBonuses for tenured employmentResponsibilities Include:Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings, and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.Performing other store duties and functions as directed by management.You must hold the following credentials / experience:Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.Continuously looking to learn and use new skills.Value a strong team-based workplace.Flexible, patient and calm when working in a fast-paced environment…Focused on meeting goals and targets.To succeed in this job, the following experiences and skills are required:Excellent customer service and time management skills.Ability to work Saturday’s when required.Strong attention to detail.Strong interpersonal skills with ability to build a team and work as a team.Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset.Ability to work well under pressure in a fast paced, ever changing high-volume environment.We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.