Sales and Service Technician

Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. Bridgestone is committed to fair and lawful compensation practices and offers competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan. Position Summary The retail Sales and Service Technician (SST) is a hybrid role for stores and a key pipeline for future career growth within Firestone Complete Auto Care. This role primarily serves customers by assessing needs, recommending products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and flex between customer interaction and basic vehicle service tasks as required. Pay Range: $14.40 - $21.51 Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds applicable minimum wage requirements. Responsibilities Customer service, sales, and customer issue resolution — 75% of the role. Basic vehicle service tasks (oil, tires, fluids) — 25% of the role. Store operations, opening/closing, inventory, and displays as needed. Growth and career development: May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front and back shop tasks. Minimum Qualifications High School Diploma or equivalent. Valid automobile driver's license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. Preferred Qualifications 2-year degree or non-traditional education through training program, certification, or other evidence of growth mindset. Previous consumer retail sales experience. Previous automotive experience a plus. Previous management/supervisory experience a plus. Benefits & Values Medical, dental and vision — starting day 1 for all teammates. Paid vacation and holidays. On-the-job training and company-funded ASE certifications. Flexible work schedule. 401(k) match and on-demand pay (daily pay) program available. Corporate social responsibility activities and a diverse, inclusive team. Employment Eligibility Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. #J-18808-Ljbffr Bridgestone Americas