Seasonal Food Runner - Walnut Room Restaurant, State Street

Food Runner

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation.

We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious!

The Food Runner's primary responsibility is to provide caring hospitality and service by delivering food and beverage orders to customers and maintaining a clean and stocked dining room.

Essential Functions:

• Follows Food Division Standards and Best Practices
• Delivers food and beverage orders quickly and efficiently to customers and ensure orders are accurate and meet presentation standards
• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
• Clear and maintain tables according to company standards
• Responsible for recycling where applicable
• Perform daily cleaning tasks assigned by supervisor
• Ensure dining room is prepared for inviting customer service experience
• Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
• Perform cashier duties when needed
• Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
• Follow station specific duties and responsibilities
• Maintain personal hygiene and professional dress code to comply with company and Health Department standards
• Perform other duties as needed

Qualifications and Competencies:

• No Education or Experience Required
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Position may require working in a warm kitchen environment
• Frequently lift/move up to 25lbs

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.