Full Time - Sales Specialist - ProServices - Day

As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors. Every day they are building, maintaining, repairing and operating across multiple properties and job sites with the requirement to get the materials and supplies needed to run their business. Your sales expertise can help our Pro customers find the products and services that will take their projects to the next level. Enjoy helping people and solving problems in a fast‑paced environment. Key Responsibilities Understand the Pro business to assist in locating, demonstrating, selecting, quoting, and ordering merchandise. Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer. Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network with Lowe's Pro Supply. Prospect and utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes to improve customer service and increase sales. Offer and assist in signing up for MVPs Pro rewards and partnership program; promote Pro Credit solutions and the Pro wallet. Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs. Cross‑functionally train in other areas of the store to help deliver the best customer service and learn what Pros are buying across the store. Complete other duties as assigned. Minimum Qualifications Hold a high school diploma or equivalent. 1–2 years of sales experience with ability to identify and sell products based on customer needs. 1–2 years of experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships, and thanking customers for their business. Ability to sit, bend, stand, move around the store, and lift items of up to 25 lbs unassisted. Availability to work a variety of shifts, including nights and weekends. Ability to use common retail technology such as smart phones and tablets. Obtain sales‑related licensure or registration if required by law in your state. Preferred Qualifications 1–2 years of experience in sales or customer service in a sales environment with required sales goals or metrics. 1–2 years experience entering and submitting customer sales orders, including special sales orders. Professional certification related to the department being considered. Bi‑lingual skills. Benefits Earn more from your sales performance with additional bonus opportunities. Health insurance options. Tuition assistance program. Company‑matching 401(k) and optional Employee Stock Purchase Program. Associate Discount of 10 %. Track to the Trades program. Other benefits: paid time off, flexible spending and health savings accounts, emergency assistance, education support, travel accident insurance, maternity and parental leave, adoption assistance, comprehensive discount platform, potential bonuses and stock purchase plan. Working Conditions Work occurs inside and outside the store, in varying weather conditions including extreme heat or cold, wet, damp, humid, windy or drafty conditions. Constant or intermittent noise may be present. Lifting methods vary; associates must follow guidelines, limiting single lifts to 75 pounds with team lifts used minimally starting at 75 pounds. Powered equipment shall be used as required with proper training or assistance. Travel Requirements This role does not require regular travel; occasional travel to meetings, training or to support neighboring stores may be required. Pay Pay Range: $20.00 – $22.40 per hour. Starting rate of pay may vary based on factors including position, location, education, training and/or experience. Equal Opportunity Employer Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Lowe's Companies, Inc.