(USA) Tire & Battery Technician - Automotive PT

Position Summary As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations. Responsibilities Be a Team Member – Collaborates with team members to fulfill sales and service requests, educates associates, mentors new technicians, and develops interpersonal skills for providing safe and efficient customer service. Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and shows proficiency with Point of Sale systems, phone and in‑person selling techniques. Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, and adapts to new tools while encouraging others to use them. Be an Owner – Communicates equipment, tools and supplies needs to the TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled and stored per company policies, identifies member needs, assists members with purchasing decisions and resolves issues. Be a Talent Ambassador – Acts as a brand advocate by valuing the member experience in the TBC area, models high‑quality service and products, develops influencing and inspiring others, works team‑oriented, supports training, and understands roadblocks. Comply with company policies, procedures and standard of ethics and integrity using the Open Door Policy and executing business processes. Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress, recommending improvements, adapting to change and learning from feedback. Demonstrate respect for individuals, build trusting relationships, communicate with impact and positivity, mentor others, uphold integrity, act self‑lessly and consistently humble, self‑aware, honest, fair and transparent, serve customers and members, make decisions based on reliable information, balance short and long‑term priorities, and strive for excellence by driving continuous improvements and supporting others through change. Qualifications Valid state‑issued driver’s license. Must be 18 years of age or older. Must successfully complete all job‑required trainings and assessments within a prescribed time period. Preferred Qualifications Experience in the auto service industry. Retail experience. Benefits The hourly wage range for this position is $20.00 to $28.00. Additional compensation: premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour depending on schedule, facility, season or specific work performed. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees. Tuition, books, and fees are completely paid for by Walmart. Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. #J-18808-Ljbffr Walmart