Assistant Manager

Job Description

Job Description

Assistant Manager

QSR

Job Summary

We are seeking a results-driven and energetic Assistant Manager to join our dynamic team located in Janesville, WI. In this role, you will be instrumental in supporting the General Manager to ensure the seamless execution of daily restaurant operations. Your primary mission is to uphold our commitment to delivering fast, friendly, and consistent service, ensuring every guest enjoys a high-quality experience. This position is a critical leadership role responsible for driving operational excellence, fostering a positive team environment, and contributing to the restaurant's overall profitability. Make your move today in Janesville, WI—submit your application.

Title of Position: Assistant Manager

Job Description: As an Assistant Manager, you will lead by example and guide your team to success by supervising and coordinating all station activities during assigned shifts to meet and exceed service standards. The Assistant Manager actively drives team development by training, coaching, and motivating team members to enhance performance and reach their full potential, while upholding operational excellence across drive-thru and front-of-house for efficiency and accuracy. Focused on guest experience, the Assistant Manager proactively engages with guests, resolves concerns with professionalism and urgency, and implements guest recovery strategies to build loyalty. You will oversee cash handling, end-of-day reporting, and support inventory control and ordering to manage COGS; track KPIs including speed of service, labor percentage, waste, and sales goals; enforce rigorous food safety, sanitation, and cleanliness standards; and handle key administrative duties such as scheduling, opening and closing procedures, and compliance with company policies and regulations.

Benefits

• Medical, Dental & Vision insurance

• PTO

• 401k

• Performance-Based Bonus Potential

Qualifications

• 1–3 years of supervisory or leadership experience in a Quick Service Restaurant (QSR), fast-casual, or retail environment.

• Demonstrated knowledge of food safety principles and best practices.

• Proficiency with Point of Sale (POS) systems and cash management procedures.

• Exceptional communication, interpersonal, and conflict resolution skills.

• Ability to work in a fast-paced environment while maintaining a high level of professionalism.

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