Member Services Associate
$50.24k - $52kUNFCU
Join to apply for the Member Services Associate role at UNFCU . Base pay range $50,240.00/yr - $52,000.00/yr Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Ethics & Business Conduct. The position is onsite. Responsibilities Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Deliver exceptional member service using the service excellence model, including greeting, directing, and assisting with routine inquiries, forms, and applications. Process routine transactions and requests (e.g., deposits, withdrawals, transfers, stop payments, check orders, eStatements enrollment) while maintaining confidentiality and compliance. Handle branch operational tasks such as mail management, scanning documents, receiving deliveries, branch operational logs for GCS instant issues, incoming credit cards from GCS and branch opening/closing logs. Respond to telephone calls and support branch staff in coordinating appointments and facilitating member needs. Participate in training programs and perform additional duties as assigned to support overall branch operations. Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: Maintain awareness of and report suspicious activity; Complete all relevant BSA reports promptly and accurately (e.g., CTRs, SARs); Complete annual BSA/AML/OFAC training. Qualifications High school diploma or equivalent. 1-2 years of experience in customer service. Proficient in computers, including Microsoft Office applications. Knowledge of banking products and compliance with banking regulations. Strong interpersonal, verbal, and written communication skills. Detail-oriented with excellent organizational abilities. Seniority level Entry level Employment type Full-time Job function Administrative, Finance, and Other Industries: Banking and Financial Services Referrals increase your chances of interviewing at UNFCU by 2x. Get notified about new Member Services Associate jobs in Queens, NY . #J-18808-Ljbffr UNFCU
$31 per hour
...Job Description Job Description Position Title: Bilingual (Spanish) Member Services Associate - Non-Profit Status: Temporary: 6 months Location: New York City, New York, Zip 10115 – On-site (5 days in the office) Hours: Mon – Fri, 8:30 am - 4:30 pm with...SuggestedTemporary workWork at officeLocal areaTemPositions
New York, NY16 days ago$25 per hour
...through well-rounded activities and a culture embedded in fair play. Long Island City We are actively hiring passionate Member Services Associates for our Long Island City location to help support our operations team. Why Join Court 16? At Court 16, we're redefining...Suggested- ...organization in Pennsylvania is looking for a reliable Welcome Desk Associate. This part-time role entails providing excellent customer service during early morning shifts. Responsibilities include member check-ins, selling memberships, and assisting with inquiries....SuggestedPart timeDay shiftEarly shift
$18 - $25.4 per hour
...Provides support as a member of the Produce team to include receiving and preparing product, maintaining the Produce floor and displays... ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must...SuggestedHourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursShift workNight shiftWhole Foods Market
New York, NY1 day ago$18 - $25.4 per hour
...Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further...SuggestedHourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursNight shiftWhole Foods
New York, NY2 days ago- BJ’s Wholesale Club, Inc. is seeking team members for merchandise protection, customer service, and safety-focused roles. You will monitor entrances, assist members, and uphold club standards while working with a collaborative team. Responsibilities include enforcing policies...
$18.25 - $18.75 per hour
...success and financial well-being of our members and team members.We are a strong, growing... ...organization, operating nine full-service local locations, with total assets over... ...effective assistance to customers and company associates assuring a positive experience and minimizing...Interim roleWork at officeLocal areaFlexible hours$19 per hour
AAA is looking for a Remote Customer Service Representative to support members by providing emergency road services and promoting membership opportunities. In this role, you will respond to service requests, communicate with contractors, and ensure excellent member support...Remote jobHourly payFor contractors$20 per hour
Randolph-Brooks Federal Credit Union is hiring a full-time Member Service Call Center Representative with a starting pay of $20 per hour, plus an additional $2 for Bilingual Spanish/English certification. This role provides exceptional service and processes transactions...Remote jobHourly payFull timeWork from homeFlexible hours- ...99SEIU National Benefit Fund in New York, NY is seeking a COB Coordinator to analyze coordination of benefits and communicate with members and insurers to determine primary and secondary eligibility for spouses and dependents. Responsibilities include reviewing COB information...
- S3 Shared Services is seeking a remote Member Service Representative to join our Contact Center team. You will handle calls about membership banking products, services, and rates, aiming to exceed member expectations with every interaction. Qualifications include at least...Remote job
$31 per hour
The TemPositions Group of Companies is seeking a Bilingual (Spanish) Member Services Associate for a temporary six-month assignment in New York City (Zip 10115). This on-site role supports members and customers, handling orders, records, and contributions while delivering...Temporary work- ...Andrew Harper. Over the years, the Hideaway Report evolved into a members‑only luxury travel site with an expanded menu of curated... ...Harper, an Internova Travel Group company, members enjoy full‑service trip planning and exclusive travel perks at top‑tier hotels, villas...Work at officeLocal areaFlexible hours
- S3 Shared Services is seeking a savvy Customer Service Representative to join our remote Contact Center team. You will answer calls to assist members and non-members with questions about membership, banking products, services and rates, while striving to exceed expectations...Remote jobFlexible hours
- S3 Shared Services is seeking a Member Service Representative to join a remote contact center team. You will handle phone inquiries about membership, banking products and rates, with emphasis on high-quality service and problem solving. The role expects strong written...Remote jobFlexible hours
- NuVision Federal Credit Union is seeking a Remote Member Contact Center Representative I to deliver exceptional service across phone, email, and web channels. You will handle deposits, withdrawals, and basic online banking support while maintaining confidentiality and meeting...Remote job
- AAA Western and Central New York is seeking an Associate to deliver superior member service across multiple call types, ensuring accurate, compliant responses. You will promote AAA offerings, assist with billing and renewals, and help maintain high satisfaction in a fast...Flexible hours
- Oscar is seeking a Bilingual Customer Service Representative for Member and Provider Services. This remote role is open to residents of Georgia, with daily work from a home office and occasional travel for team meetings and events. You will assist members, brokers, providers...Remote jobWork from homeHome office
- Sagility is seeking experienced Healthcare Customer Service Specialists to join our remote team. These roles support members, patients, and providers by handling calls, resolving inquiries, scheduling services, and ensuring a positive, professional experience. Role focuses...Remote job
- S3 Shared Services, a remote contact center team, is seeking a Member Service Representative to handle calls about membership, banking products, services and rates. The role emphasizes delivering world-class service in a collaborative environment. Ideal candidates have...Remote job
$35k - $60k
...Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations...Full timeFor contractorsRelocation packageRaab Insurance Agency Inc
New York, NY1 day ago- ...Description Position Overview: The Member Service Representative’s primary focus is to enhance the productivity and profitability of the branch. Utilize available resources to increase participation in the credit union by providing solutions to meet the financial needs...
Frontier Credit Union
New York, NY4 days ago $20 - $36.14 per hour
...Member Service Representative At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial...Work at officeLocal areaFlexible hoursMunicipal Credit Union
New York, NY4 days ago$17 - $20 per hour
...Store - QUEENS-FOREST HILLS, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for... ...project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production...Local areaFlexible hoursNight shiftEarly shiftMichaels Stores
New York, NY3 days ago$15 - $16 per hour
...Member Service Representative- Sussex Location Job Category : MEMBER SERVICES Requisition Number : MEMBE002993 Part-Time Locations Sussex Family YMCA Rehoboth Beach, DE 19971, USA Description Ensure every youth and teen we serve is on a pathway to success Improve the...Part timeWork at officeLocal areaYMCA of Delaware
New York, NY1 day ago$50k - $75k
...experience and helped me develop a strong understanding of customer service, teamwork, and agency leadership. I attended Seton Hall... ...insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in...For contractorsWork at officeImmediate startFlexible hoursState Farm
New York, NY3 days ago- ...Receptionist – State Farm Agent Team Member Full Time in Jasper, GA Benefits Hiring bonus Bonus based on performance Competitive salary... ...a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual...Full timeWork at officeFlexible hours
Parish Lowrie
New York, NY23 hours ago $38k - $75k
...oriented professional to join their team. As a State Farm team member for Don Enga - State Farm Agent, you will build and develop customer... ...Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance...For contractorsWork at officeState Farm
New York, NY17 hours ago- ...shifts are necessary for this position. ~ Current proficiency with Microsoft Office (particularly Excel and Word). ~ Serve as a member of the front desk team, scheduling sessions, client interfacing and utilization of TBCNYC's POS system (Square). ~ Education :...Work at officeShift workWeekend work
The Baseball Center NYC
New York, NY16 days ago $38k - $40k
...Customer Care Manager - State Farm Agent Team Member Part Time in Blackwood - NJ Paid time off You May Be a Great Fit as a Customer... ...about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. You’re a...Part timeWork at officeFlexible hoursKarenhartfordagency
New York, NY3 days ago
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