Member Services Associate
$50.24k - $52kUNFCU
Join to apply for the Member Services Associate role at UNFCU . Base pay range $50,240.00/yr - $52,000.00/yr Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Ethics & Business Conduct. The position is onsite. Responsibilities Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Deliver exceptional member service using the service excellence model, including greeting, directing, and assisting with routine inquiries, forms, and applications. Process routine transactions and requests (e.g., deposits, withdrawals, transfers, stop payments, check orders, eStatements enrollment) while maintaining confidentiality and compliance. Handle branch operational tasks such as mail management, scanning documents, receiving deliveries, branch operational logs for GCS instant issues, incoming credit cards from GCS and branch opening/closing logs. Respond to telephone calls and support branch staff in coordinating appointments and facilitating member needs. Participate in training programs and perform additional duties as assigned to support overall branch operations. Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: Maintain awareness of and report suspicious activity; Complete all relevant BSA reports promptly and accurately (e.g., CTRs, SARs); Complete annual BSA/AML/OFAC training. Qualifications High school diploma or equivalent. 1-2 years of experience in customer service. Proficient in computers, including Microsoft Office applications. Knowledge of banking products and compliance with banking regulations. Strong interpersonal, verbal, and written communication skills. Detail-oriented with excellent organizational abilities. Seniority level Entry level Employment type Full-time Job function Administrative, Finance, and Other Industries: Banking and Financial Services Referrals increase your chances of interviewing at UNFCU by 2x. Get notified about new Member Services Associate jobs in Queens, NY . #J-18808-Ljbffr UNFCU
$50.24k - $52k
A financial institution in New York seeks a Member Services Associate to deliver exceptional service to members. You will be responsible for handling member inquiries, processing transactions, and coordinating with branch staff to enhance satisfaction. This entry-level...SuggestedFull time- ...Company Description Job Description The New York City Fire Pension Fund seeks a full-time Associate Retirement Benefits Examiner/Member Services Associate in the Member Services Unit, reporting directly to the Unit Supervisor or his/her designee. Under direct...SuggestedFull timeWork experience placement
City of New York
New York, NY21 hours ago - ...Member Services Associate The New York City Fire Pension Fund seeks a full-time Associate Retirement Benefits Examiner/Member Services Associate in the Member Services Unit, reporting directly to the Unit Supervisor or his/her designee. Under direct supervision, the...SuggestedFull time
New York City | Jobs
New York, NY3 days ago $20 - $21 per hour
...to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT... ...take the next step in your career.In this role as a Member Service Associate, you will welcome members and visitors, while delivering professional...SuggestedWork at officeFlexible hours- Wellby Financial is seeking a Remote Member Service Representative I to support the Contact Center. You will interact with members by phone, email, and online chat, addressing inquiries and resolving complaints with empathy and urgency. Responsibilities include handling...SuggestedRemote job
- EXOS is seeking a Substitute Front Desk Associate in New York to deliver exceptional member service at the fitness center. You will manage enrollment, front desk operations, and assist with payroll coordination while maintaining a welcoming environment. The role requires...Work at office
- Coastal1 Credit Union is hiring a Call Center Representative for our Contact Center. The role involves delivering high-quality service to members, resolving account inquiries, processing payments, and promoting Coastal1 products. The position emphasizes accurate...Remote job
- WorldVia is seeking a Customer Service Representative to be the voice and advocate for our agency members across the U.S. You will help members get the answers and encouragement they need to thrive, while delivering exceptional service every day. Join a dynamic team where...
$18 per hour
...deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free... ...Americans in the years to come. The Role We are looking for Member Services Specialists to help our members lead healthier lives by...Hourly payFull timeWork at officeRemote workMonday to FridayFlexible hoursShift work$35k - $60k
...Customer Service Manager - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable...For contractorsWork at officeImmediate startAustin Raab - State Farm Agent
New York, NY4 days ago$35k - $60k
...Customer Service Manager - State Farm Agent Team MemberSuccessful State Farm Agent is seeking a qualified professional to join their... ...total commitment to success each and every day.As an Agent Team Member, you will receive...Group Life Insurance BenefitsSalary plus commission...For contractorsWork at officeImmediate startAustin Raab - State Farm Agent
New York, NY2 days ago$19 per hour
AAA is looking for a Remote Customer Service Representative to support members by providing emergency road services and promoting membership opportunities. In this role, you will respond to service requests, communicate with contractors, and ensure excellent member support...Remote jobHourly payFor contractors$50k - $75k
...experience and helped me develop a strong understanding of customer service, teamwork, and agency leadership. I attended Seton Hall... ...insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in...For contractorsWork at officeImmediate startFlexible hoursState Farm
New York, NY5 days ago- Andrews Federal Credit Union seeks a remote Member Advisor I to assist members via phone, chat, and video, delivering a holistic virtual... ...professional communication. A 1-2 year background in financial services is preferred. #J-18808-Ljbffr Andrews Federal Credit UnionRemote jobWork at office
- Remote Description Purpose of Position Member Advisor I provides support to members through multiple communication channels (phone, chat... ...to inquiries, manage complaints, troubleshoot significant service problems, and provide general information while projecting a professional...Work at officeRemote work
- ...seeking a role focused on onboarding and training for volunteers, with a fully remote setup across the United States. You will guide new members through onboarding and implementation of volunteer management software, deliver engaging training sessions, and build strong...Remote job
$17 - $20 per hour
...Store - QUEENS-FOREST HILLS, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for... ...project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production...Local areaFlexible hoursNight shiftEarly shiftMichaels Stores
New York, NY5 days ago- ...The Member Services Representative is responsible for responding to member/provider inquiries within specified parameters. Researches and... ...* Requires High School Diploma or Equivalent * Associates' Degree Preferred in healthcare administration, business administration...Work at officeShift work
SVCMC, Inc.
New York, NY20 hours ago - Temporary position for 12 months As a member/client service agent, sales, you help solicit and develop and maintain business relationships with members and clients.You provide customer service and help sell specialized products and services through multiple distribution...Temporary workRemote workFlexible hours
- AAA Western and Central New York is seeking an Associate to deliver superior member service across multiple call types, ensuring accurate, compliant responses. You will promote AAA offerings, assist with billing and renewals, and help maintain high satisfaction in a fast...Flexible hours
- Deseret First Credit Union is hiring a remote Member Service Agent to assist members by phone and email, handle transactions, and educate them on credit union products and services. The role offers immediate remote work options following initial onsite training. Key duties...Remote jobImmediate start
- OVERVIEW Fractured Atlas is seeking a full‑time Visa Services & Member Advisor for our expanding Programs team. Fractured Atlas is a national, fully remote nonprofit arts service organization. Our work is guided by the belief that some of the boldest, most urgent creative...Full timeRemote workVisa sponsorship
- ...99SEIU National Benefit Fund in New York, NY is seeking a COB Coordinator to analyze coordination of benefits and communicate with members and insurers to determine primary and secondary eligibility for spouses and dependents. Responsibilities include reviewing COB information...
- This is a remote financial-services seat built around warm leads and a training system. If you are competitive and willing to be coached, it can become a long-term career. If you want a job with no conversations, it will not. Daily work Speak with people who asked for...Remote workFlexible hours
$16 - $18 per hour
America First Credit Union is seeking a Remote Full-time Member Service Representative (Contact Center) to handle member inquiries, promote services, and maintain high satisfaction. Training starts in Roy, Utah with in-person sessions (30-90 days), followed by remote work...Remote jobHourly payFull timeWork from homeFlexible hoursShift work- ...at this time: Who we are We are a legal access employee benefits company that makes the needs of members a priority and strives to offer them the best product and service in a personal, but professional, manner. At LegalEASE, we consider our culture to be among our most...Work at officeRemote work
- ...Center Specialist I to deliver prompt, professional information and cross-sell credit union products to members by phone, ensuring satisfaction and adherence to service standards. Responsibilities include handling inbound calls, assisting with routine transactions via...Remote job
- S3 Shared Service Solutions, LLC is seeking a Remote Member Service Representative to support our credit union partners. You will handle member inquiries by phone, verify memberships, and assist with product and rate questions in a remote, team-driven environment. The role...Remote job
$72k - $85k
...to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved... ...Contact Center is the front door for our members and our Member Services Lead ensures our team delivers an exceptional experience on every...Remote workWork visaFlexible hoursShift workTwin Health
New York, NY1 day ago- AIL is seeking a motivated remote-focused role to help members explore benefit programs and complete applications. You will meet with members via Zoom or phone, answer questions, and guide them through the process from start to finish. You will deliver clear, professional...Remote job
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