Transportation Manager

Job Description

Job Description

Welcome to Annandale Village – Where Purpose Meets Community

Annandale Village is a nonprofit community supporting adults with developmental disabilities and acquired brain injuries. Our residents—known as Villagers—live with dignity, purpose, and connection across our campus.

Transportation plays a critical role in helping Villagers maintain independence, access meaningful opportunities, and stay connected to their community. Whether supporting employment, volunteer activities, medical appointments, recreation, or daily programming, the Transportation team helps ensure Villagers can safely participate in the experiences that enrich their lives.

Position Purpose

The Transportation Manager provides leadership and oversight for Annandale Village's transportation operations, ensuring safe, reliable, and efficient transportation services for Villagers across all programs and services.

This role is responsible for leading the Transportation team, coordinating transportation resources, maintaining fleet readiness, supporting regulatory compliance, and ensuring transportation services align with the needs of Villagers and the organization. The Transportation Manager partners closely with program leaders, campus departments, families, and community partners to support a positive and seamless transportation experience.

Major Duties and Responsibilities

Leading Transportation Operations

• Oversee the daily operations of Annandale Village's transportation services, ensuring safe, reliable, and efficient transportation for Villagers.
• Coordinate transportation schedules, routes, and vehicle assignments to support organizational needs and maximize efficiency.
• Support transportation needs for employment, volunteer activities, medical appointments, community engagement, special events, and other Villager services.
• Evaluate transportation operations and identify opportunities to improve service, efficiency, and the overall Villager experience.

Leading and Supporting the Transportation Team

• Provide leadership, supervision, and support to transportation staff.

• Support recruitment, onboarding, training, coaching, and performance development of team members.
• Foster a culture of accountability, professionalism, teamwork, and safety.
• Ensure team members maintain required certifications, training, and driving qualifications.

Fleet Management and Safety

• Oversee the safety, cleanliness, maintenance, and operational readiness of Annandale Village vehicles.
• Coordinate vehicle inspections, preventive maintenance, repairs, and service needs in collaboration with the Facilities team.
• Ensure vehicles are equipped with required safety equipment, documentation, and operational resources.
• Investigate vehicle incidents, accidents, and safety concerns and implement corrective actions as appropriate.

Operations, Compliance, and Resource Management

• Ensure transportation services comply with organizational standards, regulatory requirements, and safety expectations.
• Develop and maintain transportation procedures, practices, and operational standards that support safety and consistency.
• Assist with transportation budgeting, purchasing, expense monitoring, and resource planning.
• Maintain transportation records, reports, and operational documentation as required.

Communication and Collaboration

• Partner with program leaders, campus departments, families, and community partners to support transportation needs.
• Maintain open communication regarding transportation schedules, service needs, operational challenges, and opportunities for improvement.
• Foster positive working relationships that support a coordinated and person-centered Villager experience.

Other Responsibilities

• Support organizational initiatives and special projects.
• Perform other duties in the best interest of Annandale Village and the Villagers we serve.

Required Qualifications

• Bachelor's degree in Business, Logistics or Transportation Management, or related field preferred; equivalent combination of education and experience considered.
• Minimum of three (3) years of leadership or supervisory experience.
• Experience managing transportation operations, logistics, scheduling, fleet operations, or related functions preferred.
• Experience working with individuals with developmental disabilities or other special populations preferred.
• Strong organizational, scheduling, and problem-solving skills.
• Proficient computer skills, including Microsoft Office applications and scheduling or fleet management systems.

Employment Requirements

• Must be at least 21 years of age.
• Valid Georgia Class C Driver's License, proof of insurance, and acceptable MVR.
• Must pass GBI and FBI background checks, including fingerprinting.
• Must pass drug screening and tuberculosis screening.
• Must meet organizational driving requirements and maintain an acceptable driving record.

Physical Requirements

• Ability to sit, stand, walk, bend, reach, and assist individuals throughout the day.
• Ability to operate organizational vehicles safely and effectively.
• Ability to inspect vehicles, assist with loading and unloading, and respond to transportation-related needs.

• Ability to lift up to 25 pounds independently and up to 75 pounds with assistance.
• Ability to assist Villagers in and out of vehicles as needed.
• Ability to perform CPR, First Aid, and emergency response duties as required.

Personal Skills and Traits