Administrative Coordinator 1/2/3 (Child Welfare - Lake Charles Region)

Salary : $1,820.00 - $3,120.00 Monthly
Location : Lake Charles, LA
Job Type: Classified
Job Number: 222047-CW/LC/AC123-060926BG
Department: DCFS-Department of Children and Family Services
Opening Date: 06/10/2026
Closing Date: 6/17/2026 11:59 PM Central


About this Job
Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.
Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the Calcasieu Parish Child Welfare Office in Lake Charles, LA.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

We're looking for an Administrative Coordinator to serve as the first point of contact at the agency in our Child Welfare Office in Calcasieu Parish, creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly.
This position provides clerical, programmatic, and administrative support functions for staff, applicants and clients of the Calcasieu Parish Child Welfare office.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Selected Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Accepting Directio n: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Selected Preferred Competencies:

• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

• Following Policies and Procedures : The ability to follow, reinforce, adapt or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules and organizational policies.

Minimum Qualifications
No experience or training is required.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Assistant to Child Welfare Program Case Manager in CPI, Foster Care, Family Services, Adoptions, and Home Development programs.
• Directly assists case managers. Must be able to make decisions and function independently in order to properly carry out duties related to this position.
• Responsible for accessing Tracking Information Payment System (TIPS) and ACESS through the terminal processor to search current and/or previous involvement in programs to cross reference any duplicate entries or assignment of case data reported for abuse and/or neglect complaints.
• Responsible for inputting information in TIPS on child(ren) coming into the primary programs and parents for tracking and payment purposes; updates client changes.
• Sets up case records on child(ren) coming into State's custody and the parent(s) of the children
• Research Medicaid system for child(ren) in State custody and facilitate opening child in Medicaid if not already. Perform clearance in MEDS for all programs.
• Performs other clerical duties as assigned.

Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Career Progression: This position may be filled as an Administrative Coordinator 1-3, depending on selected applicant.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location: Lake Charles Region
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete and electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education).


Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:
For further information about this vacancy contact: Brittney Gunter
DCFS Human Resources
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

02


FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03


MT: Managing Time - How well do you manage your time, meet deadlines, and prioritize your work?

• I miss deadlines, struggle to prioritize, and don't use tools to manage my time.
• I complete some tasks but need reminders or get distracted by low-priority activities.
• I plan and complete work on time using tools and strategies to stay focused and on track.
• I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.

04


MT: Managing Time - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05


ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

06


ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question