Service Advisor

Service Advisor – Customer Experience Specialist

Location: Dubuque, IA Schedule: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM Compensation: $50,000 – $125,000 Annually + Benefits

Join the Friendly Faces at Finnin Kia!

Do you love helping people and making their day better? At Finnin Kia, we're looking for a Service Advisor who brings a warm smile, a helpful attitude, and a passion for delivering exceptional customer service—no automotive experience needed!

We'll provide the training. You bring the personality.

What You'll Do

• Welcome customers and make them feel at home
• Clearly explain service needs, timelines, and costs in a friendly, easy-to-understand way
• Coordinate appointments and keep customers updated throughout the process
• Ensure every customer leaves with a smile and a great experience

What You'll Get

• Outstanding earning potential: $50,000 – $125,000/year based on performance
• Full benefits: Health, dental, and vision insurance
• Paid time off & holidays
• 401(k) with company match
• Career development & training—we'll teach you everything you need to know
• Employee discounts
• A positive, team-oriented workplace where you're supported and appreciated

What We're Looking For

• A people-first attitude and a genuine desire to help others
• Strong communication and organizational skills
• A friendly, professional demeanor
• Dependable, punctual, and eager to learn
• No automotive experience required—we'll train you!

Why Finnin KIA?

We're more than a dealership—we're a team that values trust, respect, and great service. At Finnin Kia, you'll be empowered to grow your career, build lasting relationships, and make a real difference in the lives of our customers.

Apply Today!

Ready to start a rewarding career where your people skills shine? Apply now to become a Service Advisor at Finnin Kia—where great service starts with you.