Medical Front Desk Coordinator

Job Description

Job Description

Transformation Health Services, PLLC Virginia Beach, VA | Full-time | In person Pay: $14-19 per hour, based on experience and qualifications Schedule: Monday–Friday, 8:30 a.m. to 5:00 p.m.

Transformation Health Services is seeking a friendly, dependable, and organized Front Desk Coordinator to join our outpatient mental health practice. The ideal candidate enjoys helping others and can manage multiple priorities while providing professional customer service.

Responsibilities Greet clients and manage check-in and check-out. Answer and direct phone calls and handle incoming correspondence. Schedule appointments and coordinate client flow with clinicians and staff. Collect and update client information, prepare documents, and maintain accurate records. Process patient payments and provide general administrative support. Maintain an organized reception area and protect client confidentiality.

Qualifications Strong interpersonal skills, professional phone etiquette, and an empathetic approach to client interactions. Strong organization, attention to detail, reliability, and the ability to manage multiple tasks. Experience with scheduling, data entry, payment processing, and common office software. Experience with electronic health record (EHR) software required; SimplePractice experience is a plus. Ability to follow confidentiality and privacy requirements. Availability to work in person in Virginia Beach, VA, during the stated schedule, subject to reasonable accommodations. High school diploma or equivalent required. Previous healthcare, behavioral health, receptionist, or client-facing administrative experience preferred.

Transformation Health Services, PLLC is an equal opportunity employer and provides reasonable accommodations as required by applicable law.