Spa Concierge

Position Overview We are hiring for Full Time and Part Time Spa Concierge at The Woodhouse Day Spa. The Spa Concierge provides personalized guest experience from entry through exit, welcoming guests, educating them on the Woodhouse experience, answering phone inquiries, representing the brand, remembering special guest preferences, and supporting leadership to ensure smooth operations. Responsibilities Provides personal attention from the time the guest walks through the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly Benefits Employee discounts Paid time off Wellness resources Perks Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products The Woodhouse Way paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. #J-18808-Ljbffr