Animal Care Officer

Animal And Family Services Outreach Coordinator

Offer and provide animal and family services to existing and potential clients in Hampton Roads, Virginia and North Carolina

Primary Responsibilities and Duties:

• Perform daily community outreach advertising, offering and providing PETA's animal and family services in Virginia and North Carolina, including spay/neuter surgeries and related transport, rabies vaccinations and other veterinary and wellness services

• Contact potential and existing clients of PETA's Community Animal Project (CAP) to offer animal and family services in Virginia and North Carolina

• Handle incoming calls from existing and potential clients requesting services, prepare and update case sheets for providing those services, and maintain records of services provided, including photographing conditions when appropriate

• Provide companion animal care and family services, including pick up and assistance to injured or unwanted animals

• File complaints with animal control agencies in situations requiring legal intervention, and follow up to ensure that action is taken

• Conduct investigations involving neglected or abused animals

• Perform emergency first-aid procedures and euthanasia

• Care for animals in PETA's custody

• Participate in the rotation for CAP's 24-hour pager providing emergency services to clients and the general public across CAP's service region

• Perform any other duties assigned by the supervisor

Requirements:

• Demonstrated ability to describe and provide clients with animal and family services offered by PETA's Community Animal Project

• Demonstrated experience with sales, customer service, public outreach or similar experience

• Demonstrated effective communication and interpersonal skills

• Minimum of two years of animal-handling experience

• Proven effective problem-solving and crisis-management skills

• Demonstrated ability to use independent judgment and discretion

• Proven ability to deal with a variety of people in a professional manner

• Proven ability to coordinate several tasks at once and handle frequent interruptions

• Demonstrated ability to manage time wisely and prioritize tasks

• Willingness to obtain euthanasia certification (on-the-job training will be provided)

• Willingness and ability to be on 24-hour emergency call

• Ability to lift and carry up to 50 lbs. without assistance on a regular basis

• Ability to engage in frequent bending, stooping, crawling, lifting, reaching, and stair-climbing

• Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record

• Commitment to the objectives of the organization

The salary range for this position is $43,000 - $55,000 annually. The ultimate salary within this range that will be offered to a qualified candidate will be determined based on the candidate's experience.

A list of benefits available to qualified employees is available here.

Applications for this position will be accepted until September 13, 2026. We may fill this job opening before the deadline if we find a qualified candidate.