Sr Salesforce Administrator

Sr Salesforce Administrator

Location: Eagle, ID

Role Summary:

We are looking for an experienced Sr. Salesforce Admin to support the ongoing delivery, enhancement, and stability of our Salesforce platform. This role will play a key part in enabling sales and service operations by delivering scalable solutions, supporting project-based implementations and maintaining a reliable production environment. The role partners closely with Salesforce Administrators and stakeholders across the globe and works alongside an AMS-partner (Application Managed Services). The ideal candidate is a proactive problem solver with deep platform expertise, strong collaboration skills, and experienced in managing enterprise-level Salesforce environments.

Job Description:

Key Responsibilities:

• Platform Configuration & Optimization: Lead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase content.
• Stakeholder Engagement: Work closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes.
• Testing & Deployment Support: Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases.
• Production Support & Stability: Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability.
• Enhancement Execution: Own and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams.
• Governance & Best Practices: Act as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standards.

Basic & Preferred Qualifications:

• 5+ years of Salesforce administration experience in enterprise environments
• Deep understanding of Sales and Service Cloud capabilities
• Proven experience supporting both project implementations and production support environments.
• Understanding of integrations and upstream/downstream systems (ERP, marketing automation etc)
• Familiarity with UAT processes and working within a structured release cycle.
• Strong interpersonal and communication skills across cultures and regions with a customer-service mindset.
• Salesforce Administrator certification required; Advanced Admin and/or Sales or Service Cloud Consultant certification a strong plus.

Industry-Competitive Benefits:

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Pay Rate or Range: $86,380.00 - $129,570.00

Equal Opportunity Employer

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law