Senior Systems Analyst

Corporate Supply Chain Position

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

Summary of essential duties and responsibilities: 1. Contract Data Integrity & System Maintenance Oversee the contract maintenance lifecycle, ensuring accurate system ingestion of critical data points, including vendor part numbers, pricing structures, units of measure (UOM), markup percentages, and expiration dates. Audit and reconcile discrepancies between Contract and Item Master data, collaborating with Sourcing and MMIS teams for resolution. Administer user account setups and manage ongoing system permissions. 2. Cross-Functional Collaboration & Process Optimization Facilitate contract reviews with the Sourcing team to guarantee alignment between contracts and supplier/distributor data. Support strategic contract enhancement initiatives in direct collaboration with Legal and Sourcing teams. 3. Training, Support & Communications Provide comprehensive user training for the contract maintenance application. Serve as a primary point of contact for a high volume of end-users, providing clear communication and system support across all organizational levels. Liaise with Customer Support and technical representatives to report, track, and resolve system-related issues. 4. Reporting & Team Contribution Generate and analyze monthly contract reports to track and support ongoing contract initiatives. Cross-train across all functional areas of the Materials Management Information Systems (MMIS) Team to ensure operational continuity.

Minimum Qualifications

1. A Baccalaureate Degree in a relevant field from an accredited college or university; and, 2. Two years of experience in business, government, hospital, educational or a nonprofit organization in analysis, development and implementation of systems and subsystems, familiarity with EDP applications and data processing programs; or, 3. A Masters Degree in Management, Business Administration or approved related fields from an accredited college or university may be equated to a maximum of one year of related experience; or, 4. A satisfactory combination of education, training and experience.

Department Preferences

Two (2) years of experience managing, processing, and analyzing data. Strong project management skills with the proven ability to prioritize multiple projects simultaneously and consistently meet strict deadlines. A creative problem-solver with meticulous attention to detail and strong organizational skills. Excellent verbal and written communication skills, with a demonstrated ability to collaborate across various organizational levels. High degree of proficiency in MS Office applications, with advanced knowledge of Excel, Previous experience in healthcare, supply chain, materials management, solution centers, or utilizing ERP applications is strongly preferred. Prior experience utilizing ERP platforms (e.g., PeopleSoft, SAP, Oracle) is highly preferred.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs